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Norfolk Cottages 評論

http://www.norfolkcottages.co.uk/

An established self-catering holiday cottage company with over 20 years' experience and 450+ properties to choose from

服務

過去一年則評價

顯示全部2,612則評論

Mrs Condon

6 years ago

Mrs Condon說了有關 Norfolk Cottages:

Sam especially helped when the electricity became a huge problem for me. He sorted out best he could and got the lights and extrications turned back on. As electricity ran down he got it topped up....

Mr Fuller

6 years ago

Mr Fuller說了有關 Norfolk Cottages:

Very warm and friendly telephone staff who are always very kind and supportive if we have any questions or enquiries.

Mrs Higgins

6 years ago

Mrs Higgins說了有關 Norfolk Cottages:

Good website. Telephone customer service professional.

Ms Pennington

6 years ago

Ms Pennington說了有關 Norfolk Cottages:

Really good service, got all the information we needed in plenty of time and it was seemless.

Mrs McKenzie

6 years ago

Mrs McKenzie說了有關 Norfolk Cottages:

Found them very helpful

Mrs Vance

6 years ago

Mrs Vance說了有關 Norfolk Cottages:

Booked 4 months in advance but could not cancel 13 hours later.

Norfolk Country Cottages

Norfolk Cottages

6 years ago

Good afternoon Mrs Vance, Thank you for the feedback, I have read through the emails between yourself and my colleague Kim and through the emails correspondents you do point out that you overlooked the amount of bathrooms which are in the property, which as you pointed out is "well sign posted on our website". It wasn't until the morning of your stay that you emailed the homeowner to say that you wouldn't be staying. I can see Kim sent you the booking t&c's including our cancellation policy. If you have any further questions regarding our booking or cancellation policy please contact myself or Kim. Kind regards Sam Thomas Operations Manager Norfolk Cottages

Rev Gaines

6 years ago

Rev Gaines說了有關 Norfolk Cottages:

Any dealings that we have had with the company have been efficient and speedy - issues have been sorted out swiftly and to our satisfaction.

Mr Collings

6 years ago

Mr Collings說了有關 Norfolk Cottages:

Its always a good experience booking and the staff are so good thank you

Mrs Gape

6 years ago

Mrs Gape說了有關 Norfolk Cottages:

Mix up with the booking deposit, but hopefully we will get that sorted out soon. Other than that they were very cheerful and helpful staff. When I left my jewellery behind in the cottage they went to...

Mrs Blowes

6 years ago

Mrs Blowes說了有關 Norfolk Cottages:

Excellent

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