Great service no fuss wed site , easy to use forms very convenient for us oldies
Alan
Cycler
5 years ago
Thanks so much for taking the time to provide us with a review. We've tried to design everything with complete simplicity and for everyone - there's too much clutter and content around insurance in our opinion! You know where we are if you need anything else and at any time. Team NextGen
I've had two claims with them and they've dealt with both without problems.
My only gripe is the time it takes to get the claim started and the time to respond to emails, both of which could be...
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Alan
Cycler
5 years ago
Thanks so much for leaving us a review. we do understand that registering a new claim can be a little cumbersome, this is to ensure we're validating and eradicating fraud to ensure we can continue to offer low prices and a great level of service. We've shared your feedback on e-mail replies with our claims team and will follow this up to ensure an improved service is offered. Thanks, Team NextGen