I didn't have ave any interaction with anyone, but the website either well and e was clear and easy to use.
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可信賴顧客
Feefo 驗證
3 years ago
Easy to take out a policy
Easy to take out a policy online. My question was answered with a telephone call back to me. Very good
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JW
Janet Williamson
Feefo 驗證
Farnham
3 years ago
Janet Williamson說了有關 Cycler:
Highly Recommended
Easy to fill in forms, clear information on website and competitive price.
The provided the exact cover I needed and told me the type of lock I need to be using.
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可信賴顧客
Feefo 驗證
3 years ago
Humans who care
Really took care of me with my claim. Nice to speak to humans who actually care about people.
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可信賴顧客
Feefo 驗證
3 years ago
Really great people
Great all round - very happy customer :-)
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可信賴顧客
Feefo 驗證
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
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LC
Lewis Clayton
Feefo 驗證
3 years ago
Lewis Clayton說了有關 Cycler:
Great help
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JN
Jacek Nowicki
Feefo 驗證
3 years ago
Jacek Nowicki說了有關 Cycler:
Everything is clear
Easy service
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SP
Salman Punnakkottil
Feefo 驗證
3 years ago
Salman Punnakkottil說了有關 Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
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Alan
Cycler
3 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
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PH
Peter Hughes
Feefo 驗證
3 years ago
Peter Hughes說了有關 Cycler:
I took out insurance with NextGen last week. The website is easy to use and the online chat service was quick to answer questions