Initial purchase to buy tickets for a river cruise was good, but the 241 hotel/accommodation has not lived up to the advertising. When I tried to book something for London I was told "there was...
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Suzy Raymer
My241 Rewards
10 years ago
Hi RobinThankyou for your feedback.I am sorry you weren’t able to secure a 241 hotel deal in London.Our 241 deals are always subject to availability and dependent on our current deals. However as a member you are always entitled to member rates on 100’s of hotels where 241 is not available.If you would like to provide your phone number I would be happy to give you call at a time that suits?
Travel Team
My241 Rewards
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可信賴顧客
10 years ago
Always happy with the service
Always friendly and helpful. Very well organised which makes everything easier for us.
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TC
Trusted Customer
Sydney
10 years ago
Trusted Customer說了有關 My241 Rewards:
Excellent service
Very helpful, made easy
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TC
Trusted Customer
Act
10 years ago
Trusted Customer說了有關 My241 Rewards:
You have a well organised team
It is helpful to talk to some one in person
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TC
Trusted Customer
gracemere
10 years ago
Trusted Customer說了有關 My241 Rewards:
defintely would deal with again
great to deal with great savings on cruise
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TC
Trusted Customer
10 years ago
Trusted Customer說了有關 My241 Rewards:
Easy to use service
Easy to use service; good prices for rooms on offer - would be great if there were package add ons as well such as on board credit options etc
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Trusted Customer
Newcastle
10 years ago
Trusted Customer說了有關 My241 Rewards:
Pleasing experience overall
I had trouble getting a return call for an initial enquiry but it turned out the agent was ill and then it was passed over to another agent who was very thorough and was able to follow up my enquiry...
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Trusted Customer
Qld
10 years ago
Trusted Customer說了有關 My241 Rewards:
Not 241 can get it for the same price at the travel agent
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. The 241 price is not available to be booked via a retail travel agent. Our prices are based on 2 people travelling, whereas the agent rate is typically just 1 passenger. Sometimes a cruise line may release a public 241 rate but this is very sporadic and not available on a wide range of cruise lines.
We'd be happy to discuss with you any pricing concerns at a time convenient to yourself.
Regards,
My241 Rewards
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Trusted Customer
Brisbane
10 years ago
Trusted Customer說了有關 My241 Rewards:
Excellent!
Excellent! We were very happy with the service we received!
