Poor customer service. Feel ripped off and staff unable to help. Product looks cheap and flimsy.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We have sent you an email regarding this matter. Please feel free to reach out to us on 0508 466 252 (Monday to Friday) or contact us at hello@mocka.co.nz, if you still require assistance as we would love the opportunity to make this right.
交易日期: 09/10/2022
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可信賴顧客
3 years ago
Great communication. Delivery in 2 working days
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
This review made our day!
產品評價
交易日期: 13/10/2022
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可信賴顧客
3 years ago
Seemless transaction thanks
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
You’re the best, thank you again for sharing such a positive experience. It means the world to us
Thank you for the 5-stars! Hope to see you again soon!
產品評價
交易日期: 08/10/2022
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可信賴顧客
3 years ago
Terrible. I wrote to advise that both items were off gassing and I got a stock standard response
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. I can see our team are awaiting your email reply regarding this matter. Please reach out to us via email or alternatively 0508 466 252 (Monday to Friday)