It was terrible.I will be looking elsewhere following this first claim
After multiple phone calls, I eventually got some degree of customer service by making a formal complaint.
The underwriter took weeks to respond
The repair shop said the car was unroadworthy, but...
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Christopher
Brighton
6 years ago
Christopher說了有關 Mitsubishi Insurance:
All went well and efficiently.
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Chris
6 years ago
Chris說了有關 Mitsubishi Insurance:
Service for me was fine, just a problem for the other party.
There was a problem in sorting out the other parties claim which caused them delay and concern.
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Miranda
6 years ago
Miranda說了有關 Mitsubishi Insurance:
Very satisfied thankyou........
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可信賴顧客
6 years ago
Thoroughly disappointed with your staffs attitude when we reported the damage to my car. The staff handling our case displayed no empathy and seemed to disbelieve the fact that a deer had been...
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可信賴顧客
6 years ago
So far so good have not got my cash back yet but we will see how it goes
Kept in touch everything went smoothly call centre IN THIS COUNTRY! A massive advantage.
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Trusted Customer
Llanymynech
6 years ago
Trusted Customer說了有關 Mitsubishi Insurance:
Good service
They made a good job of the repair and did it quick car only with them 4 days
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Trusted Customer
6 years ago
Trusted Customer說了有關 Mitsubishi Insurance:
We cannot fault the response or treatment given to us by Mitsubishi Insurance. From the minute I contacted them about our accident they were on the case and within three hours we had not only spoken...
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Trusted Customer
Reading
6 years ago
Trusted Customer說了有關 Mitsubishi Insurance:
Good Quality
Good communication only small issue was I had to take car to repair shop to get estimate.
Hire car delivered, car repair excellent quality.
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可信賴顧客
6 years ago
Every aspect bar one was most efficiently dealt with in a friendly and informative way. My only slight quibble was with the hire replacement which wasn't quite as fast as it appears when advertised....