Mesh Direct is one of the leading online suppliers of wire mesh products in the UK.
服務
4.9
/5
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過去一年 則評價
顯示全部2,273則評論
BB
Bryan Bailey
Feefo 驗證
DONCASTER
5 years ago
Bryan Bailey說了有關 Mesh Direct:
Amazing Service
Absolutely Brilliant Amazing Customer service, and that really is an Understatement will definitely be reordering A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Dan
Mesh Direct
5 years ago
Thank you so much for the amazing 5-star review, we really appreciate your positive feedback, and we look forward to supplying you again in the future. Kind regards, Mesh Direct.
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PB
Peter Banner
Feefo 驗證
Doncaster
5 years ago
Peter Banner說了有關 Mesh Direct:
Service was excellent received in two days would recommend and buy from again
Dan
Mesh Direct
5 years ago
Thank you for the brilliant 5-star review and wonderful feedback, we really appreciate your recommendation. Kind regards, Mesh Direct.
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可信賴顧客
Feefo 驗證
5 years ago
Great Service!
Great product, speedy delivery. Very happy overall!
Dan
Mesh Direct
5 years ago
Thank you for taking the time to leave such an amazing review, we really appreciate the great feedback on our service. Kind regards, Mesh Direct.
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可信賴顧客
Feefo 驗證
5 years ago
Quick delivery good product
Dan
Mesh Direct
5 years ago
It’s great to hear that you are happy with our speed of service as well as the quality of our products, thank you for the wonderful 5-star review. Kind regards, Mesh Direct.
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DD
Donald Dickeson
Feefo 驗證
5 years ago
Donald Dickeson說了有關 Mesh Direct:
Helpful
had a very helpful webb chat sent me a link and it came in about 2 days top service
Dan
Mesh Direct
5 years ago
Thank you for the fantastic review and feedback, we are glad to hear that you had a good experience using our online chat service and that you are happy with how quickly your order was delivered. Kind regards, Mesh Direct.
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IA
Ian
Feefo 驗證
Surrey
5 years ago
Ian說了有關 Mesh Direct:
Excellent advice and prompt delivery. Great to deal with a company when you recieve a better service than expected nowadays.
Dan
Mesh Direct
5 years ago
We are so pleased to hear that you received helpful advice from our customer service team and that you are happy with our speed of delivery, thank you for taking the time to leave such a fantastic review. Kind regards, Mesh Direct.
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PH
Peter Hayes
Feefo 驗證
5 years ago
Peter Hayes說了有關 Mesh Direct:
Very responsive to a change of order, good delivery service
Dan
Mesh Direct
5 years ago
Thank you for the excellent review and feedback, we are pleased to hear that you found it easy to change your order and that you are happy with our service. Kind regards, Mesh Direct.
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PL
Peter Lewis
Feefo 驗證
5 years ago
Peter Lewis說了有關 Mesh Direct:
Easy to deal with. Prompt delivery. What's not to like?
Dan
Mesh Direct
5 years ago
It’s great to hear that you are happy with our service, thank you so much for taking the time to leave such a brilliant review - we really appreciate it. Kind regards, Mesh Direct.
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RC
Robert cansick
Feefo 驗證
5 years ago
Robert cansick說了有關 Mesh Direct:
prompt delivery
Thanks
Dan
Mesh Direct
5 years ago
Thank you for the amazing review and feedback, we are glad to hear that you are happy with our speed of service. Kind regards, Mesh Direct.
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可信賴顧客
Feefo 驗證
5 years ago
Express delivery it certainly was not
My order was to be sent express delivery after a mix up by you at your depot. Should have got order on Wednesday. I got it on Monday. Very disappointed
Dan
Mesh Direct
5 years ago
Thank-you for the feedback, and I'm so sorry that we didn't get it right on this occasion. I understand that whilst we dispatched your order on an overnight delivery which arrived with you the following day, there was a picking error in our warehouse which meant that you didn't receive the correct fittings. I can only apologise for the error, and I have spoken with our warehouse team about this.
On the rare occasions when a picking error occurs, we always do our very best to resolve the problem as a matter of urgency. Therefore, on the same day we were made aware of the issue we dispatched the replacement order on an overnight delivery service with DPD. Unfortunately, I understand that the courier attempted to deliver the replacement parcel the following day just after 5pm when your premises was closed, and as this was a Friday it meant that re-delivery was delayed until you were open again on the Monday. Again, I’m very sorry for the inconvenience caused.
I can see that you have ordered from us a number of times, and so hopefully you will appreciate that the delay on this occasion was the exception to the rule, and should you order with us again we will do everything we can to ensure that your order arrives as expected. Kind regards, Mesh Direct.