I received really good service from start to finish and the app is really useful to keep track of things. Would definitely use Macs Adventures again.
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可信賴顧客
Feefo 驗證
1 year ago
Stress free camino
Really well planned trip. Accommodation was better than expected. Macs made the whole trip hassle free
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可信賴顧客
Feefo 驗證
1 year ago
0
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可信賴顧客
Feefo 驗證
1 year ago
Algarve Coastal Trail
As always, great service.
Well organised, good communication and excellent accommodation.
We keep coming back to Macs.
Amara
Macs Adventure
1 year ago
Thank you for your kind words! We’re thrilled to hear that you enjoyed another fantastic experience with us. Your continued trust in Macs Adventure means the world to us. We look forward to welcoming you back for your next adventure!
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PB
Patrick Brett
Feefo 驗證
Swindon
1 year ago
Patrick Brett說了有關 Macs Adventure:
End to end pleasure
Superb, professional support from start to finish.
Ended up with a brilliant holiday.
Heartily recommended.
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AC
Amy Cadney
Feefo 驗證
1 year ago
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可信賴顧客
Feefo 驗證
1 year ago
Great service
Not only was all the trip planning very efficient and responsive, but the map and online itinerary worked fabulously. Also, I wound up getting quite sick in the middle of the trip and Mac's reps...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your feedback about your trip. We’re thrilled to hear that the trip planning was efficient and that the map and itinerary worked well for you. We're also glad our team was able to assist you during your illness; however, we sincerely apologize for the delay in reaching you through the emergency number.
We understand how important it is to have support available at all hours, and we are working to improve our response times for urgent situations. Your experience is invaluable in helping us enhance our services. We hope to have the opportunity to assist you on a future adventure!
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可信賴顧客
Feefo 驗證
1 year ago
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RH
ruth Helfferich
Feefo 驗證
York
1 year ago
ruth Helfferich說了有關 Macs Adventure:
It could have been so much better.
I sent a report to MACS about my cycling holiday in Loire Valley giving them an opportunity to apologise for their shortcoming, but I've had no reply which just confirms how disinterested they are in...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
