Very good documentation, flexible scheduling, good accommodation and quick to respond when anything happens that needs action on the actual trip.
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可信賴顧客
Feefo 驗證
1 year ago
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可信賴顧客
Feefo 驗證
1 year ago
Cotswolds North, A Walk Well Done!
Liz George was our service rep. From the beginning she was timely in her correspondence and very competent with her responses. Our experience with Walking the Cotswolds North was fantastic, except of...
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MM
Mary Mansworth
Feefo 驗證
Canada
1 year ago
Mary Mansworth說了有關 Macs Adventure:
Service before the trip was good but I think there should be some contact at the start of the trip. Starting in the centre of Toulouse was difficult with very little direction except the help of the...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback regarding your recent trip. We're glad to hear that you found the service before your trip to be good and that the hotels met your expectations. However, we apologize for the challenges you faced at the start of your journey, particularly with the directions to the hotels. We appreciate your suggestions about providing clearer guidance and more warnings about rough parts of the path, as this is vital for our travelers' comfort and enjoyment. Your insights will help us improve our communication and support for future trips. Thank you for sharing your experience, and we hope to assist you again in your future adventures!
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SE
Susan Ellis
Feefo 驗證
Tonbridge Kent.
1 year ago
Susan Ellis說了有關 Macs Adventure:
Stress free walking,scenery overload.
From the day of booking until we returned home,everything was stress free,leaving us time to just take in the wonders of the SWCP,all accommodation was lovely and bag transfers flawless. Met loads of...
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可信賴顧客
Feefo 驗證
1 year ago
Very good. We had an issue with a locally sourced hotel but your team resolved the issue promptly and effectively.
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're glad to hear that you had a very good experience overall and that our team was able to resolve the issue with the local hotel promptly and effectively. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Thank you for choosing Macs Adventure!
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SA
Sam Altman
Feefo 驗證
Montreal
1 year ago
Sam Altman說了有關 Macs Adventure:
Great Cotswolds self guided walking trip.
It was a very enjoyable and well organized trip. Most of the accomodation was very good and the transfers were orderly and efficient. Route mapping was good and the MACS staff were responsive in...
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JS
Jay Snyder
Feefo 驗證
New York
1 year ago
Jay Snyder說了有關 Macs Adventure:
Great experience
Great pre-trip planning support. Great problem resolution during the trip. The map app and route guidance is perfection…
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're thrilled to hear that you had great pre-trip planning support and that any issues during your adventure were resolved effectively. It's fantastic to know that you found our map app and route guidance to be top-notch. Your satisfaction is our priority, and we look forward to helping you plan your next trip!
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AE
Allan Eddy
Feefo 驗證
Dartmouth Nova Scotia
1 year ago
Allan Eddy說了有關 Macs Adventure:
A very satisfied customer!!!
Working with Max adventure to plan our trip was easy and efficient. Our advisor from Max always provide prompt replies that were responsive to our inquiries and demonstrated an understanding of our...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your experience with Macs Adventure! We're delighted to hear that you found the trip planning process easy and efficient and that your advisor was attentive to your needs. It's fantastic to know that all arrangements and accommodations met your expectations and that our app enhanced your self-guided walking tour. We're especially pleased to hear that you connected with other satisfied travelers along the way! Your positive feedback means a lot to us, and we hope to assist you in planning your next adventure soon!
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PR
Patricia Ryan
Feefo 驗證
Port Huron Michigan
1 year ago
Patricia Ryan說了有關 Macs Adventure:
Just okay because of the website.
Thank goodness I have a contact. The website is extremely difficult. It was so difficult to find the release document to sign. I had to make three calls Without that I could not download the maps...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback regarding the difficulties you experienced with our website. We're sorry to hear that finding the risk release form and navigating the site was frustrating for you. Your experience highlights areas where we can improve, particularly in making essential documents more accessible. We appreciate your patience in reaching out for assistance, and we will work on enhancing the search functionality to better support our travelers in the future. Thank you for bringing this to our attention!
