I have taken two trips with Insight and both have been excellent. Devender, our Tour Director, is very knowledgeable, has a sense of humour and patient with the group. The bus drivers were also...
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Dale Anderson
Luxury Gold
8 years ago
Your feedback is fundamental to helping us make important changes and improvements to our itineraries and therefore we would like to thank you for writing to us with your suggestions. All of which have been passed on to our Operations and Quality Control teams for their respective consideration and review. Nonetheless, we are delighted to read that you had an excellent time with Insight Vacations once again and we hope to travel together for a 3rd time.
In the hotels, particularly ITC Mughal and Fairmont Hotel in Jaipur, it was 5 star all the way. In particular, Ram in Nepal, was one of the best tour leaders I've ever had on all of my trips around...
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Jillian – Head of Operations
Luxury Gold
8 years ago
Inside of our itineraries we always strive to include a perfect balance of exceptional experiences and time at leisure for our guests’ complete satisfaction. Therefore, we would like to thank you for your feedback which can be used for the betterment of the trip. Nevertheless, we are happy to learn that your stay at the accommodations and the service on your journey stood out as the highlights of your time in India and we hope to welcome you back to explore with us again soon.
產品評價
交易日期: 20/11/2017
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Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Luxury Gold:
trip is not what I would call luxury gold-- most hotels were not luxury in any way and large price charged for that with almost no dinners included is way overpriced in my opinion
Susana - Director of Contracting Services
Luxury Gold
8 years ago
At Insight Vacations, we carefully select from the best accommodations in the region to complement our guests itinerary and therefore, we are sorry to read that the hotels on the trip did not live up to your expectations. Similarly, with the experiences incorporated into the itinerary; each are carefully crafted with our guests satisfaction in mind. Nevertheless, we would like to thank you for writing to us with your thoughts and we will be looking further into the points that you have raised to help make our journeys even more enjoyable. Nevertheless, we hope that you have taken some memorable highlights away from your time in India and to travel with you to more remarkable destinations in the future.
I enjoyed the experience of traveling with your company very much. Everything from accommodations, restaurants, and especially guided tours to transportation to the airport at the end were top notch....
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Jillian - Head of Operations
Luxury Gold
8 years ago
This itinerary has been designed to provide our guests with a journey across Cambodia that is truly remarkable. Therefore, it makes us extremely pleased to read that you were impressed with all of the elements of the trip and to learn that we were able to help bring your destination to life in a meaningful way. As well, we hope to have the pleasure of welcoming you back to enjoy more luxurious experiences with Insight Vacations in the future.
Right from the time our tour guide "Peach" met us at the airport and dropped us back at the airport at the end of the tour she was amazing. Always smiling, friendly, knowledgeable, likable and above...
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Dale Anderson
Luxury Gold
8 years ago
When experiencing one of our Luxury Gold itineraries, our guests can look forward to knowing that their dedicated Travelling Concierge and Driver; are passionate about ensuring an exceptional experience during their journey. Given that; it makes us very happy to learn that the service that you experienced on the trip surpassed your expectations. Furthermore, we are delighted that you enjoyed your complete time exploring Cambodia and we hope that you have left with many fond memories from your adventure.
產品評價
交易日期: 22/11/2017
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Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Luxury Gold:
guides with good local knowledge
產品評價
交易日期: 22/11/2017
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Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Luxury Gold:
Henry Dennis, of the AAA office in Charlotte, was very good at answering the questions we had. He was always available to take phone calls.
產品評價
Dale Anderson
Luxury Gold
8 years ago
Thank you for taking the time to write to us with your feedback and we are delighted that you enjoyed this itinerary. However, we regret to read that the organisation of trip was not as you had anticipated and we have passed on your suggestions to our Product Development team for their consideration. Nonetheless, we truly hope that you have taken many memorable highlights away from your time in Hawaii.
交易日期: 12/11/2017
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可信賴顧客
Feefo 驗證
8 years ago
The customer service of Luxury Gold was excellent. All people involved were very professional.
Dale Anderson
Luxury Gold
8 years ago
At Luxury Gold, we take care of every detail our guests vacation to ensure a truly unforgettable experience. That is why it makes us happy to learn that you were impressed with the service throughout your journey. Furthermore, we would like to thank you for your recommendations which we have passed on to our Operations and Product Development teams for their consideration going forward. Nevertheless, we truly hope that you have taken many enjoyable memories away from your time exploring India.
The minute I steped off the plane someone was waiting for me to take me to my hotel and since then I felt safe and weel looked after which really helped me enjoy my holiday. It also helped that all...
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Dale Anderson
Luxury Gold
8 years ago
At Insight Vacations, we take care of the details of the trip so that our guests can sit back and travel with ease. Therefore, it pleases us to learn that you had a seamless journey from beginning to end. Furthermore, we are delighted that you enjoyed taking in all of the wonderful sights throughout your time in Hawaii and it makes us happy knowing that your Travel Director helped to make your experience so memorable. Additionally, we would like to thank you for taking the time to write to us with your feedback and we hope that you will join us in the future to explore more of our carefully crafted Luxury Gold itineraries.
產品評價
交易日期: 12/11/2017
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可信賴顧客
Feefo 驗證
8 years ago
It was all great, even though I missed the welcome dinner our guide Vir organised for me and another traveller to have dinner at the Hyatt in Delhi the next night, and that was really good.
Dale Anderson
Luxury Gold
8 years ago
Our dedicated team love ensuring that our guests have the most rewarding journeys. That's why; we are very pleased to learn that your Travelling concierge made sure that you had a special dining experience. Furthermore, we hope that you enjoyed your time on the trip and will join us again soon for another great adventure.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.