Thank you for travelling with Luxury Gold and for sharing your feedback.
We are pleased to hear you were impressed with the service, itinerary, hotels, tours and dining throughout your journey, and that your Travel Concierge provided such excellent support.
We are sorry to learn that your allocated room at a few hotels did not fully meet expectations. We appreciate you bringing this to our attention, and your comments will be shared with our hotel partners for review.
Thank you once again for your feedback, and we hope to welcome you on another Luxury Gold journey in the future.
交易日期: 26/04/2026
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Kathleen Brinson
Feefo 驗證
5 months ago
產品評價
Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with Luxury Gold and for sharing your feedback.
We are pleased to hear your Travel Concierge provided excellent support throughout your journey and that you found the itinerary well balanced and inclusive of key sights.
We appreciate your kind comments and hope to welcome you on another Luxury Gold journey in the future.
Every detail was taken care of so all we had to do was enjoy the trip.
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Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with Luxury Gold and for sharing your feedback.
We are pleased to hear that every detail of your journey was taken care of, allowing you to simply relax and enjoy the experience. It is also great to know you appreciated the well-balanced itinerary, offering a rich combination of city and rural locations across Spain and Portugal.
We appreciate your kind comments and hope to welcome you on another Luxury Gold journey in the future.
Tour director *Personal information removed by Feefo* is excellent. She was well prepared, keeping us up-to-date and informed of each days’ activities including details such as providing heads up...
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Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with us and for taking the time to share such detailed feedback.
We are very pleased to hear that the Travel Concierge provided such a high level of service, with strong preparation, clear communication and genuine enthusiasm throughout the journey. It is also good to know that the Coach Driver, hotel teams and luggage handling were all excellent, and that experiences such as the Eiffel Tower dinner and scenic drives were memorable highlights.
We appreciate your thoughtful comments regarding the itinerary and included experiences. Your suggestions around starting the tour in Nice, allowing more time in Saint Emilion, and enhancing the hands-on elements of the culinary experience are very helpful and will be shared with our product teams for careful consideration. We are also grateful for your feedback on meal choice options and hotel room allocation, which we understand impacted your overall comfort.
Thank you again for your recommendation and for sharing your professional perspective. We are glad you had a largely positive experience and hope to welcome you on another journey in the future.
交易日期: 03/05/2026
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KY
Kevin York
Feefo 驗證
USA
5 months ago
產品評價
Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with us and for sharing your feedback.
We are pleased to hear that your time in Japan was so well managed and that you enjoyed the range of experiences included on the tour. It is also good to know that the hotels, coaches and bullet train journeys met your expectations.
We are especially glad that the Travel Concierge contributed positively to your journey. We appreciate your recommendation and are pleased you would encourage others to visit Japan.
We hope to welcome you on another tour in the future.
Thank you for travelling with us and for sharing such thoughtful feedback.
We are pleased to hear that you enjoyed the itinerary and the variety of experiences across the south of France, from the coastal towns and inland visits to places such as Arles, Avignon, Aix, Pont du Gard, Carcassonne, Saint Emilion and Les Baux. It is also good to know you appreciated the walking tours, local markets, food and wine experiences, and the farewell dinner. We are especially glad the Travel Concierge and Coach Driver contributed positively to your journey.
We appreciate your recommendation and hope to have the opportunity to welcome you on another tour in the future.
交易日期: 03/05/2026
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可信賴顧客
Feefo 驗證
5 months ago
產品評價
Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with us and for sharing your feedback.
We are pleased to hear that you enjoyed the itinerary, accommodation and transportation throughout your Luxury Gold journey. It is especially rewarding to know that your Travel Concierge provided such friendly, knowledgeable and attentive service, helping each guest feel valued throughout the experience.
We also appreciate your kind comments regarding the dining experiences from the welcome dinner through to the farewell celebration. It is great to know the tour left such a positive impression and that you would recommend it to others.
Thank you again for choosing to travel with us.
Hotel service: excellent; tour guides: accommodating and helpful. I simply don’t understand the deception in promoting the restaurants as wonderful, because they were not. Places like the ranch and...
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Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with us and for sharing your detailed feedback.
We are pleased to hear that you found the hotels excellent and that the Travel Concierge and Coach Driver, along with the wider guiding team, were accommodating and helpful throughout your journey. It is also good to know that you enjoyed experiences such as the ranch visit and tango experience.
We are very sorry that some of the dining arrangements and restaurant experiences did not meet your expectations, particularly in relation to how these were presented. We also regret the disruption caused by the coach breakdown on the final day and that you felt the alternative arrangements and compensation were not sufficient.
Your comments are taken seriously and will be reviewed with our operations and product teams to help ensure clearer expectations and a more consistent experience in future.
We appreciate you taking the time to share your thoughts and hope there may be an opportunity to restore your confidence in a future journey.
Excellent tours. Our group was small, only 10 people.
Highly recommended!
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Kim Devereux
Luxury Gold
5 months ago
Thank you for travelling with Luxury Gold and for sharing your feedback.
We are pleased to hear that you enjoyed the tour of Portugal and appreciated the small group experience, the itinerary and the many sites visited. It is also good to know that the Travel Concierge contributed positively to your journey and helped ensure a smooth and enjoyable experience.
We are sorry that one of the hotels in Lousã did not meet your expectations. Your comments are valued and will be shared with our teams for review.
We are glad the Douro Valley picnic was a highlight and appreciate your recommendation. We hope to welcome you on another tour in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.