Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Luxo Living 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

JD

John Delaney

Brisbane

5 years ago

John Delaney說了有關 Luxo Living:

Great but not perfect

The unit arrived quickly but the delivery service “Hunter Express” was a sore point. They don’t contact you prior to arrival and the delivery guy had to lift a 100kg box all by himself.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are glad to hear that you a happy with your purchase. We will certainly pass your feedback onto Hunter Express regarding the delivery service. We look forward to having you shop with Luxo Living again in the future.

產品評價

交易日期： 24/05/2020

0

DC

Deanna Calicetto

5 years ago

Deanna Calicetto說了有關 Luxo Living:

Good quality, easy assembly

The quality of the item was great, it was so easy to assemble, I did it myself. Delivery was quick too.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are glad to hear that you a happy with your purchase. We look forward to having you shop with Luxo Living again in the future.

產品評價

交易日期： 24/05/2020

0

JU

Justin

Blacktown

5 years ago

Justin說了有關 Luxo Living:

Easy to use website, great service provided on delivery and handled with care

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are glad to hear that you a happy with your purchase. We look forward to having you shop with Luxo Living again in the future.

產品評價

交易日期： 17/04/2020

0

可信賴顧客

5 years ago

it was so quick to receive the Parcel

The Sheets feel so good on our skin

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are glad to hear that you a happy with your purchase. We look forward to having you shop with Luxo Living again in the future.

產品評價

交易日期： 30/04/2020

0

可信賴顧客

6 years ago

I ordered a bunk bed that arrived in 2 days during a pandemic!

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are glad to hear that you a happy with your purchase. We look forward to having you shop with Luxo Living again in the future.

產品評價

交易日期： 21/04/2020

0

LR

Lauren R

Melbourne

6 years ago

Lauren R說了有關 Luxo Living:

Pretty but uncomfortable

Quick delivery

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your feedback. We are sorry that you have not been satisfied with your purchase. I have taken a look into your account and can see that a $100 partial refund was processed as an agreed resolution to your claim. Kind Regards, Luxo Living Team

產品評價

交易日期： 28/02/2020

0

RA

Rachel

Sydney

6 years ago

Rachel說了有關 Luxo Living:

Poor quality furniture and zero reply from luxoliving

I bought the sofa and a few weeks later it started sagging and losing its firmness. It creaks when you sit on it and the sitting section has a groove on it. I haven’t even been sitting on it that...

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi Rachel,Thank you for your feedback. We have looked into your claim and cannot see any manufacturing defects on the photos you have provided. Our Team will be in touch with you regarding our Return to Base warranty. This means you can bring it to our warehouse for assessment and if a manufacturing defect is detected, we will be able to repair or replace this for you at no cost. Kind Regards, Luxo Living Team

產品評價

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi Rachel, Thank you for your feedback. We have looked into your claim and cannot see any manufacturing defects on the photos you have provided. Our Team will be in touch with you regarding our Return to Base warranty. This means you can bring it to our warehouse for assessment and if a manufacturing defect is detected, we will be able to repair or replace this for you at no cost. Kind Regards, Luxo Living Team

交易日期： 04/04/2020

0

可信賴顧客

6 years ago

Fantastic Value

I love shopping with Luxo Living. Fantastic products with value for money prices.

Luxo Living Customer Servic

Luxo Living

6 years ago

Hi Nicolle, Thank you for your amazing feedback! We look forward to having you shop with Luxo Living again in the future. Kind Regards, Luxo Living Team

產品評價

交易日期： 09/02/2020

0

可信賴顧客

6 years ago

The items are nice at a fair price. However, customer service was very poor. Overcharged with Afterpay order and package came with a faulty screw. I had to spent almost a month to get a fixed....

Luxo Living Customer Servic

Luxo Living

6 years ago

Thank you for reaching out to us and providing your feedback. We are extremely sorry that there was a system glitch that caused you to be overcharged. Looking into this I can see that this overcharge was refunded to you on 4/5/2020. I can see that we have also compensated you for the screws that you purchased from Bunnings. We are glad to see that these matters have now been addressed for you. Kind Regards, Luxo Living Team

產品評價

交易日期： 21/04/2020

0

BS

Bryan Stratton

6 years ago

Bryan Stratton說了有關 Luxo Living:

Painless and Smooth

Service was [polite and prompt, on the phone and in the office.

Luxo Living Customer Servic

Luxo Living

6 years ago

Thank you so much for your feedback. We are happy that our team were able to provide you with a great service and you were happy with your shopping experience. We look forward to having you shop with Luxo Living again. Kind Regards, Luxo Living Team

產品評價

交易日期： 14/04/2020

0

Luxo Living 評論

Earl 2pc Marble Effect Nesting Coffee Table with Gold Legs更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Beautiful piece. Easy to assemble. Fast delivery too!! Looks amazing.

Vambelle Outdoor Modular Lounge Setting - Grey Cushion更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Great quality, quick and easy assembly - exactly what we were looking for and at the quality is as advertised!

Valeria 1000TC Ultra Soft Queen Bed Sheet Set - White更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站loved the sheets on our skin

Valeria 1000TC Ultra Soft Queen Bed Sheet Set - Light Grey更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站loved the sheets on our skin and fits great

Nero 2-in1 Convertible Natural Pine Triple Bunk Bed - White更^多^有^關^本^產^品^的(11)^條^評^論瀏覽產品網站As usual with flat packs, putting them together is a challenge, but looks great now it’s finished!

Kyron Fabric Upholstered King Bed Headboard - Charcoal更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Exceeded my expectations. Just love how it has finished off my room.

Luxo Tannas Dining Chairs (Set of 2) - Green更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Very nice chairs, quality is good and comfortable.

Erith Wicker Outdoor Furniture Day Bed w/ Canopy - Black更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站My wife is very happy with her new lounge.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？