Good, but a bit more consideration-it's our livelihood you're dealing with!
It would have been nice to have been told that my account manager had changed - having been with the previous one for over 10 years! The fact that we are still with you says it is pretty good.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. We do apologise for the lack of communication about the account manager change. We are delighted to see despite this hiccup you are still with us.
Thank you for your kind words and thank you for choosing Lumon!
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SC
Simon Chalker
Feefo 驗證
2 years ago
Simon Chalker說了有關 Lumon:
Excellent service
Really good, helpful and always explained what was happening
Sharan Dhillon
Lumon
2 years ago
Good morning Simon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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RR
Robert Rainey
Feefo 驗證
2 years ago
Robert Rainey說了有關 Lumon:
Speedy and efficient service.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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可信賴顧客
Feefo 驗證
2 years ago
Efficient
They did what they said they'd do.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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AS
Alan Michael Smethurst
Feefo 驗證
2 years ago
Alan Michael Smethurst說了有關 Lumon:
Quick and easy transaction with confidence.
Trouble free - one phone call - done.
Sharan Dhillon
Lumon
2 years ago
Good morning Alan,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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可信賴顧客
Feefo 驗證
2 years ago
good experience
professional, spoke in a language i understood, friendly, quick and understanding
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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可信賴顧客
Feefo 驗證
2 years ago
Negotiation and processing were well executed.
Very well executed throughout. Met my needs effectively with expected results.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Please let us know if there is anything we can do to earn that final star from you.
Thank you for your kind words and thank you for choosing Lumon!
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DO
David Osborne
Feefo 驗證
Suffolk
2 years ago
David Osborne說了有關 Lumon:
Excellent same day transfer service
Have used Lumon many times and always found them very friendly, offering excellent service, fair exchange rates and a same day delivery service.
Sharan Dhillon
Lumon
2 years ago
Good morning David,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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KP
Keith Payne
Feefo 驗證
2 years ago
Keith Payne說了有關 Lumon:
It is a polite, straightforward and easy service to use.
Sharan Dhillon
Lumon
2 years ago
Good morning Keith,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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CW
Carl Walker
Feefo 驗證
2 years ago
Carl Walker說了有關 Lumon:
Quick and efficient service
Sharan Dhillon
Lumon
2 years ago
Good morning Carl,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
