Hello,
Thank you for your feedback.
I’m sorry to hear there was confusion regarding the delivery. As you ordered a PDF pattern, this is a digital product and won’t be sent by post.
You can access your PDF pattern by following the link in your order confirmation email. It’s also available anytime in your Pattern Library within your customer account.
If you have any trouble accessing it, please don’t hesitate to contact us, and we’ll be happy to help.
Best wishes,
Julie and the LoveCrafts Team
交易日期： 21/04/2026
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Feefo 驗證
4 months ago
Service was great and I got my yarn quicker than I can get to the project!
My items were shipped out really quickly. I received updates at each stage of the shipping and received my items really quickly too. Really happy with the purchase and speed this round
I did not get my order on time; however, it was not because of LoveCrafts. My package was stopped at the border. I reached out to customer service regarding the issue, and they were quick to respond...
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Yuliia
LoveCrafts
4 months ago
Hello,
Thank you so much for your feedback - we really appreciate you taking the time to share your experience.
I’m glad to hear that, although there was a delay with your order due to the customs hold, my colleague was able to support you quickly and keep you updated throughout. We really appreciate your kind words, and I’ll be sure to pass your feedback on to the team.
Best wishes,
Julie and the LoveCrafts Team
產品評價
Yuliia
LoveCrafts
4 months ago
Thank you for taking the time to leave your rating.
If you have any questions or any further feedback about the yarn, please don’t hesitate to contact us.
Best wishes,
Julie and the LoveCrafts Team
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
