Rubbish. I wanted to buy over the phone . After on the phone for a long time was then told I couldn’t and the wool I wanted was out of stock . I was then forced on line and there was plenty!
Brianna
LoveCrafts
5 months ago
Hello,
Thank you for reaching out and sharing your feedback. I’m very sorry to hear that you had a disappointing experience with our customer service.
To help protect our customers’ payment information and personal data, we’re unfortunately unable to accept orders over the phone. I understand this may be inconvenient, and I sincerely apologize for any frustration this caused.
I’m also sorry if you were provided with incorrect stock information. While we do our best to ensure accuracy, occasional human error or misunderstandings can occur.
We truly appreciate your feedback and hope we’ll have the opportunity to provide you with a better experience in the future.
Best wishes,
Brianna and the LoveCrafts Team
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
