This shipment took the longest of any purchase made through Lovecraft. The new tariff bill
was very high, so will no longer make wool purchases with Lovecraft.
Yuliia
LoveCrafts
5 months ago
Hello,
Thank you for your feedback. I’m sorry to hear that the delivery took longer than expected and that you were faced with unexpected import charges.
Unfortunately, customs processing can sometimes cause delays once a parcel reaches the destination country, and this part of the shipment is outside of our control.
We also do not charge import tax or duties on our website, so local taxes or customs fees may be applied when the parcel enters the country if the order is liable for them. As these charges are determined by local customs authorities, we’re unable to predict or control the amount charged. For more information about how these fees are calculated for yarn imports in your area, your local customs office or taxation authority would be the best source of guidance. We truly appreciate you giving us a try and are sorry that this experience was disappointing. If you have any other questions, please let us know.
Best wishes,
Julie and the LoveCrafts Team
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
