I tried returning an item that was way too small. The online customer service wouldn’t accept my order number. I tried to contact customer service to return the item and received no response. I will...
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Michelle
Long Tall Sally
2 days ago
I’m very sorry to hear about your experience. We understand how frustrating it is to receive items that don’t meet your expectations and then have difficulty getting help with a return. We sincerely apologise for the lack of response from customer service and the inconvenience this has caused. This is certainly not the level of quality or support we aim to provide. We appreciate you bringing this to our attention and will make sure your feedback is shared with the appropriate team.
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AW
Ann Williams
Feefo 驗證
GBR
3 days ago
Ann Williams說了有關 Long Tall Sally:
Trip to Santorini
Quick delivery and returned the same day and received my refund 5 days letter. Quick and efficient delivery.
Michelle
Long Tall Sally
2 days ago
Thank you so much for your lovely feedback! 💕 We’re delighted to hear that your order arrived quickly and that your return and refund were processed smoothly and efficiently. We really appreciate you taking the time to share your experience with us, and we hope you have an amazing trip to Santorini! ☀️🇬🇷
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KS
KATHERINE SMITH
Feefo 驗證
USA
3 days ago
KATHERINE SMITH說了有關 Long Tall Sally:
Floral dress
Turnaround for shipping was very good
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可信賴顧客
Feefo 驗證
3 days ago
Purchase of summer trousers
Service was very good indeed
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DO
Donna
Feefo 驗證
USA
3 days ago
Donna說了有關 Long Tall Sally:
Repeat Robe Buyer
Fast delivery.
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NH
Norma Hardisty
Feefo 驗證
CAN
3 days ago
Norma Hardisty說了有關 Long Tall Sally:
I received what I expected.
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MH
Monica Henderson
Feefo 驗證
USA
4 days ago
Monica Henderson說了有關 Long Tall Sally:
Great clothing for those with long limbs! The company name says it all!
The timing was as they said it would be. It arrived when they said it would. There were no delays in shipment. I appreciate that.
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MS
Maja Surkamp
Feefo 驗證
4 days ago
Maja Surkamp說了有關 Long Tall Sally:
Best
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可信賴顧客
Feefo 驗證
4 days ago
Ordered and it arrived timely
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可信賴顧客
Feefo 驗證
4 days ago
At least the fabric is nice
It was garbage.
Ida
Long Tall Sally
4 days ago
We’re really sorry to hear that you were so disappointed with the item. We understand how frustrating it is when something doesn’t meet your expectations, and we genuinely appreciate you taking the time to share your feedback. We’ll take your comments on board.
