Returning items was easy enough but it took nearly a week from sending back to getting a refund - having been pushed into getting an evoucher over a card refund this meant I have had to wait another...
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Izzy
Long Tall Sally
1 month ago
Thank you for sharing your feedback. We’re pleased to hear that the return process itself was straightforward, but we’re sorry for the frustration caused by the time taken to process your refund and the delays this created with placing a new order.
We understand that waiting for a refund, especially when you’re eager to reorder items in the correct size, can be disappointing. We appreciate your patience and have taken your comments on board as we continue to review and improve our returns and refund experience.
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可信賴顧客
Feefo 驗證
1 month ago
Summer trousers
Plenty of notice about delivery and came very quickly
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JH
Jennifer Hunter
Feefo 驗證
USA
1 month ago
Jennifer Hunter說了有關 Long Tall Sally:
The jeans we ordered arrived in a timely manner.
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可信賴顧客
Feefo 驗證
1 month ago
Stylish items
Wonderful stylish selection but why does nothing ever change with the shipping costs?
It has been mentioned many times that shipping is too expensive, why does one have to pay again for returning and...
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1
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可信賴顧客
Feefo 驗證
1 month ago
Awesome selection!
Awesome products, but shipping rates are very expensive. I also wonder why people outside the UK can not have a reward system.
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JO
Joanne
Feefo 驗證
ZAF
1 month ago
Joanne說了有關 Long Tall Sally:
Really bad customer service never to be repeated
Can’t get anyone to help me with a workable solution and I spent a lot of time f money. Devastated
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PA
Patricia
Feefo 驗證
NLD
1 month ago
Patricia說了有關 Long Tall Sally:
Super!
Super! Snel geleverd.
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ST
Sara Taylor
Feefo 驗證
GBR
1 month ago
Sara Taylor說了有關 Long Tall Sally:
Lovely leather trousers but mis sold as length not as described
Item not as described
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可信賴顧客
Feefo 驗證
1 month ago
Quality challenges
Since it was sold the quality of the products ****.
