Awesome products, customer service mostly invisible
Customer service is mostly invisible. Hard to reach and many E-mails go unanswered.
Michelle
Long Tall Sally
14 days ago
Thank you for your feedback. We’re delighted to hear that you’re happy with our products, but we’re sorry to hear your concerns regarding customer service. We’ve checked our records and, at present, our UK customer service team hasn’t received any contact from you. We’d appreciate the opportunity to look into this further, so please keep an eye out for an email from us requesting a few more details. We apologise for any frustration caused and thank you for bringing this to our attention.
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可信賴顧客
Feefo 驗證
15 days ago
Would have no hesitation buying an item from L T S in the future. Very happ
Easy to order and arrived very quickly.
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可信賴顧客
Feefo 驗證
15 days ago
Dressing gown
Good. Want to do anothe4 but don’t know how to use voucher.
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可信賴顧客
Feefo 驗證
15 days ago
Difficult return/exchange policy means I won't be buying from LTS anymore
Difficult to return items now with LTS. It used to be much more seamless to return & reorder a different size. I am still waiting for my refund after 2 weeks of returning the dress. I just received...
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JM
Jacqui Martin
Feefo 驗證
GBR
15 days ago
Jacqui Martin說了有關 Long Tall Sally:
A must have
Great
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PT
Pauline Turner
Feefo 驗證
GBR
15 days ago
Pauline Turner說了有關 Long Tall Sally:
Excellent clothing for Tall people
Good service
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可信賴顧客
Feefo 驗證
15 days ago
Service very good as always
Katie
Long Tall Sally
15 days ago
Thank you for your lovely feedback! We’re delighted you’re happy with our service as always. We really appreciate your continued support!
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可信賴顧客
Feefo 驗證
15 days ago
Great service,
Great, quick delivery too
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可信賴顧客
Feefo 驗證
15 days ago
Comfortable fabric and nice pattern.
Everything good. Very prompt shipment and excellent communication.
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SB
Susan Borland
Feefo 驗證
15 days ago
Susan Borland說了有關 Long Tall Sally:
Hurrah for being tall
First class. Shopped with LTS for over thirty years .
