Marge scheinbar wichtiger als Qualität und Service
Die Wertigkeit sowie Verarbeitung der Stoffe hat in den letzten Jahren sehr stark abgenommen. Die angebotene Qualität ist für mich überwiegend nicht zufriedenstellend, ganz zu schweigen von dem...
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Katie
Long Tall Sally
15 hours ago
Vielen Dank für Ihr offenes und ausführliches Feedback. Es tut uns sehr leid, dass Sie mit der Qualität, Verarbeitung sowie unserem Kunden- und Retourenservice nicht mehr zufrieden sind – besonders nach vielen Jahren als treue Kundin. Wir verstehen Ihre Enttäuschung und werden Ihre Rückmeldung an die zuständigen Teams weitergeben.
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SH
S Hyde
Feefo 驗證
GBR
18 hours ago
S Hyde說了有關 Long Tall Sally:
Knee high boots
I didn't receive any service except for interacting with a web site.
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JH
Jo Holley
Feefo 驗證
1 day ago
Jo Holley說了有關 Long Tall Sally:
Excellent. Ordering was easy, and delivery was quick. I do object to taking returned items back to a store rather than a free return in the post, but when I get there, the returns process is...
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Katie
Long Tall Sally
16 hours ago
Thank you for your excellent feedback! We’re delighted that you found ordering easy, delivery quick, and the in-store returns process effortless. We also appreciate your comments about having to return items to a store and will take this feedback on board.
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可信賴顧客
Feefo 驗證
1 day ago
Light flattering and a bargain
Great quick delivery … only one thing I would like to see is a reduced delivery not only for LTS
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可信賴顧客
Feefo 驗證
1 day ago
Nice jacket
It was fine.
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JW
Julie Whitehouse
Feefo 驗證
GBR
1 day ago
Julie Whitehouse說了有關 Long Tall Sally:
Easy ordering and quick delivery. I have the app which is easy to use. Although I always have difficulty navigating a return directly from the app.
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SR
Sara Robinson
Feefo 驗證
GBR
1 day ago
Sara Robinson說了有關 Long Tall Sally:
LTS sizing seems to be very less generous than before - please revert!
Quick delivery. Understand why you charge for returns but given disappointing sizing I did not want to take the gift card option to negate this as future ordering is currently doubtful
Katie
Long Tall Sally
16 hours ago
Thank you for your feedback. We’re pleased the delivery was quick, but we’re sorry the sizing was disappointing. We understand your concerns about the return cost and why you chose not to opt for a gift card. We appreciate your honest feedback and hope we can restore your confidence in us.
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LS
Linda Smith
Feefo 驗證
GBR
1 day ago
Linda Smith說了有關 Long Tall Sally:
Order correct and complete; delivered as expected. Thank you!
