Thank you for taking the time to leave your review. We’re pleased to hear that you found the returns process fairly easy, although we’re sorry to hear that your experience with the three pairs of trousers was mixed.
We really appreciate your feedback, as it helps us understand where we can improve. We hope we have the opportunity to provide you with a better experience in the future.
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JM
Jmh
Feefo 驗證
CAN
11 days ago
Jmh說了有關 Long Tall Sally:
It was good!
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EW
Edna Weaver
Feefo 驗證
10 days ago
Edna Weaver說了有關 Long Tall Sally:
Excellent it was simple ticking the correct boxes
I received confirmation of my order.
It was delivered within the allocated time
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可信賴顧客
Feefo 驗證
10 days ago
Perfect dress for any occasion
Never an issue.
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可信賴顧客
Feefo 驗證
10 days ago
happy customer
can't figure out why I waited so long to come back for clothes. so happy I did. won't wait next time! Thanks
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SC
Sherry C.
Feefo 驗證
CAN
10 days ago
Sherry C.說了有關 Long Tall Sally:
Service was good overall. However, I find their return process and costs from Canada too much, thus I had stopped shopping with them for a long while, especially since going online only. These pieces...
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可信賴顧客
Feefo 驗證
10 days ago
Poor Choices
They sent a UK 8, not a US 8 on some items and others were not received. LTS Customer Service didn't/wouldn't resolve this issue plus I have to pay for return shipping. It's so disappointing as a...
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Ida
Long Tall Sally
10 days ago
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by receiving incorrect sizing, missing items, and the difficulty you experienced when trying to get this resolved. We understand how especially frustrating this is when shopping for tall clothing, where options can already be limited. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience and time this has cost you.
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SH
Stephanie Holzhauer
Feefo 驗證
11 days ago
Stephanie Holzhauer說了有關 Long Tall Sally:
I appreciate that the clothes are made specifically for tall women
Ida
Long Tall Sally
11 days ago
Thank you so much for your feedback! We’re really pleased to hear that you appreciate our clothes being designed specifically for tall women. It means a lot to us!
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FH
Frances Hodgkinson
Feefo 驗證
GBR
11 days ago
Frances Hodgkinson說了有關 Long Tall Sally:
Sleeve lengths work well as a taller person
Excellent service. Well packaged and delivered on time. No issues with returns and refund.
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BH
Barb Hartzog
Feefo 驗證
USA
11 days ago
Barb Hartzog說了有關 Long Tall Sally:
Great pants, jeans and service!
Shipping takes a little long, but that can’t be helped.
