First time using this florist - easy to order on line and very reasonable delivery rates
To be honest when I put the order in I half expected a call to say their be additional delivery cost as it's a...
Everything was fine roses beautiful delivery on time but the lady I spoke to on the phone when i rang to check wat time flowers would arrive was not very pleasant to speak with she was short n a bit...
When I first rang to book the automated phone answering service had me on hold and then disconnected me saying it did not recognise my phone number. I then had to call back from a mobile. I was...
Very impressed with the staff member's empathic response when I rang after ordering to request the exclusion of particular flowers in the arrangement which was vitally important due to recipient...
This score would depend on whether the arrangement was delivered or not. I emailed this week for confirmation that the flowers were delivered and received no response.
Lily's Florist
Lily's Florist Australia
12 years ago
Helen,
Nice chatting to you. I can confirm this was indeed delivered on the date specified on the midday delivery run. Thank you for taking the time to give us feedback and we will be using this feedback to help improve our service.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Should stipulate the areas of delivery before entering all details & paymnt!!!! Long process to be told we an not deliverto ths area!
Lily's Florist
Lily's Florist Australia
12 years ago
I apologize for this we are working on this in our system unfortunately we do not have a solution at this time but your feedback will help us improve.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.