Courier delivered flowers after 5pm and then was rude to a staff member that collected and signed for the flowers on behalf of the recipient! Usually staff have left by 5pm and it was just lucky that...
The product was good and the card they wrote for me. I was a little frustrated though on the phone though. I didn't have time to review everything online. I wanted to ring up, spend around $80 and...
I ordered a large pink roses and that was not what was delivered
Lily's Florist
Lily's Florist Australia
12 years ago
Mavis,
Thank you for chatting with me today and explaining to me your experience with us. I am truly sorry for the mix up with your order and the miscommunication we had in relaying what you wanted to the designer on the day. I have given you my mobile number so i can personally take your next order and insure that you receive exactly what you want. I appreciate the time you have taken to fill this out feedback as this helps us to improve our customer service.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.