What a lovely service. I was so impressed with what was delivered! The lady who delivered them was so nice to my nanna and took the flowers and vase inside for her. Very impressed and will use your...
prefer to rate above as "average" rather than "poor". several spelling errors with names of recipients, and an unexplained 'bottle of red wine' showed on invoice? (wasn't ordered, wasn't charged to...
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Lily's Florist
Lily's Florist Australia
12 years ago
Bryan,
I have just reviewed your order and indeed the person taking the order made a mistake and added a bottle of wine instead of an additional bunch of Gerberas to the order. Then in the notes they made it clear that it was 2 bunches and not 1 bunch and a bottle of wine but I don't think they realized that this would reflect to your tax invoice. I apologize for any confusion and I can resend you a correct invoice if you like. As for the misspelling of the name please except our apologies as this is never our intention.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.