This score would depend on whether the arrangement was delivered or not. I emailed this week for confirmation that the flowers were delivered and received no response.
Lily's Florist
Lily's Florist Australia
12 years ago
Helen,
Nice chatting to you. I can confirm this was indeed delivered on the date specified on the midday delivery run. Thank you for taking the time to give us feedback and we will be using this feedback to help improve our service.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Should stipulate the areas of delivery before entering all details & paymnt!!!! Long process to be told we an not deliverto ths area!
Lily's Florist
Lily's Florist Australia
12 years ago
I apologize for this we are working on this in our system unfortunately we do not have a solution at this time but your feedback will help us improve.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
I specifically requested my flowers to be delivered on a Wednesday, but I'm lead to believe they were delivered the day before, so I am rather annoyed. I won't be using them again.
Lily's Florist
Lily's Florist Australia
12 years ago
Kelly,
I am so sorry that this was delivered the day before. I do apologize this was an oversight. Please accept our apologies and we are more than happy to refund you the delivery fee or upgrade your next order. If you could please let me know I will be happy to assist you. You can email me on anna@lilysflorist.com.au
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Lily's Florist
Lily's Florist Australia
12 years ago
Kelly, As per our discussion I have now refunded you the delivery fee back to your account.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
I placed a very late order pre-Easter and the bouquet and chocs arrived right on time. A great experience.
I have placed another order this week for another location, will see how it goes.
產品評價
交易日期: 17/04/2014
0
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可信賴顧客
12 years ago
Very quick service
產品評價
交易日期: 16/04/2014
0
分享
可信賴顧客
12 years ago
Extremely quick delivery - accommodated for public holiday :) easy online ordering.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.