I ordered online and was happy that my daughter received her bouquet on time...also a nice gesture from your team to have put a 21 on the ballon...which came from reading the bday...
We apologise that your order was not received the florist said the courier did deliver and no one answered the door so they were left, our florist does not know what has happened to the flowers but have redelivered them with an apology and put some extra value into your flowers and notified you.
We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the hightest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selection option 2. Thank you so much and we hope to serve you in the future.
Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.