Merchant Logo
已評價
極好

Musical instrument insurance, practised to perfection

服務
4.5
/5

5

4

3

2

1

25

2

1

2

1

31

過去一年 則評價

顯示全部346則評論
AL
Alexandra
London
4 months ago
交易日期: 24/03/2025
Alexandra說了有關 Lark Music:
Bought out my previous insurer, offered higher rate, no direct debit - not
Bought out my previous insurer, offered higher rate, no direct debit - not at all what I signed up for.
Merchant Logo
Fay W
Lark Music
4 months ago
Dear Alexandra, Thank you for taking the time to leave feedback. As manager of Lark Music I will fully review this for you and reach out to you personally, Kind Regards Fay Watts
TO
Tony
4 months ago
交易日期: 07/01/2025
Tony說了有關 Lark Music:
Great service best price
Lark provided exactly the insurance cover I needed for my Steinway Grand at the best price, and hundreds of pounds less than I had been paying as extension to my home contents policy with standard,...

閱讀全部内容
AL
Alex
London
4 months ago
交易日期: 19/02/2025
Alex說了有關 Lark Music:
Good experience so far!
Helen has been brilliant to deal with - so helpful and knowledgeable. Have had a good experience with Lark Music so far!
可信賴顧客
4 months ago
交易日期: 10/02/2025
Hmm - not impressed so far!
I was not impressed - having set up a new policy I kept getting communications from Lark saying that my policy had expired and that I was no longer covered. This required getting in touch with them...

閱讀全部内容
Merchant Logo
Fay W
Lark Music
4 months ago
Hi, Thank you for taking the time to leave a review. I have reviewed your file and can see that as part of the transfer from Allianz to Lark Music there was lack of clarity on our side, which lead to you having multiple quotes open. I can only apologise for this confusion caused and that you had to reach out to us to get answers. I will be in touch via email to discuss further, Many thanks
可信賴顧客
4 months ago
交易日期: 10/03/2025
Great service
Emma Fletcher was fantastic listened to my needs and sorted out the policy for me. Thank you
MA
Mauricio
Yavne
4 months ago
交易日期: 04/02/2025
Mauricio說了有關 Lark Music:
LARK INSTRUMENTS INSURANCE it is worth!
The service is amazing, and prices are affordable, for everyone. With Lark insurance, if something happens to your instruments, the reclaim is very fast, the treatment is amazing.
AN
Andrew
Bury St Edmunds
4 months ago
交易日期: 14/03/2025
Andrew說了有關 Lark Music:
Confused? I am
Very confusing. You seemed to be offering me two competing proposals at the same time, even after I had paid for the first one. a case of the left hand does not know what the right hand is doing?
Merchant Logo
Fay W
Lark Music
4 months ago
Dear Andrew, I am very sorry for the confusion caused at our end. I can see that the policy is set up and in place now, and you shouldn't be receiving conflicting messages going forward. I will however ensure this feedback is passed on to avoid this in future, Kind Regards Fay
JU
Julie
Beaconsfield
4 months ago
交易日期: 03/02/2025
Julie說了有關 Lark Music:
Highly Recomnend
The process was quick and easy; communication and customer service were excellent; and the range of cover was exactly what I needed. Highly recommend.
JA
Jane
Hampshire
4 months ago
交易日期: 23/02/2025
Jane說了有關 Lark Music:
No follow up or policy sent
I haven’t received a copy of my policy
Merchant Logo
Fay W
Lark Music
4 months ago
Dear Jane, Thank you for getting in touch and bringing this to my attention. I have reached out via email with your documentation, and to let you know I am reviewing this internally, Kind Regards Fay Watts
可信賴顧客
4 months ago
交易日期: 24/01/2025
Good
Sent annual renewal papers as usual
關於Lark Music
As one of the leading musical instrument insurance brokers in the world with over 25 years’ experience in our field, we are trusted by professionals and world-renowned musicians. Our policy has been specifically designed for musicians, and allows you to play your instrument with complete peace of mind. Our bespoke business insurance policy for dealers is crafted with your individual needs in mind and can provide cover for all of your stock, tools, materials, and machinery. In addition, we realise that our responsibility extends beyond insurance and pride ourselves on our unique involvement in the arts through our support of a number of musical organisations.
閱讀全部内容
Ibex House, London, Greater London, EC3N 1DY, United Kingdom
Award

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

為甚麼要相信 Feefo 的評價?

關於Lark Music
As one of the leading musical instrument insurance brokers in the world with over 25 years’ experience in our field, we are trusted by professionals and world-renowned musicians. Our policy has been specifically designed for musicians, and allows you to play your instrument with complete peace of mind. Our bespoke business insurance policy for dealers is crafted with your individual needs in mind and can provide cover for all of your stock, tools, materials, and machinery. In addition, we realise that our responsibility extends beyond insurance and pride ourselves on our unique involvement in the arts through our support of a number of musical organisations.