I’m been using knight air for quiet some years, brilliant company, brilliant customer service and when I have had to speak to them they always lovely
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交易日期： 10/06/2022
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Carole Alexander-Robertson
Feefo 驗證
4 years ago
Carole Alexander-Robertson說了有關 Knight Air Products:
My first time using this service. I found it easy to find the items I needed. The order system was easy (as I'm not very computer savvy). Plenty of information on products, Simple payment options....
Please can you let me know what your issues are with this product so that we may forward any complaints to our manufacturer as so far we have not had any complaints in the our local healthcare market to which we deliver locally.
Knight Air products may be fine but the washing up liquid was never delivered by DPD, their courier. Sorry, KAP, but if you use a rubbish courier then you will take the flak for their poor service.
Sarah McNamara
Knight Air Products
4 years ago
Dear Mr Wilson,
Please accept our since apologies for this 1 day delay to your delivery, I can assure you that this is not the usual service that we receive from DPD, I underestand that it was caused by an operator error with their PDA scanner, thankfully the text and email service from DPD alerted you to the problem. We have been liasing with DPD today and your parcel will be out for delivery tomorrow. Regards Sarah, Knight Air Products
Sarah McNamara
Knight Air Products
4 years ago
Dear Mr Wilson,
As promised your goods have been delivered today.
Regards
John
