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Johnston Oils評論

顯示全部8,782則評論

可信賴顧客

Feefo 驗證

8 years ago

Disconnect between office and delivery schedule

Originally said delivery would probably be Friday, otherwise would be Monday. Turned out it wasn't even on the delivery schedule on the Friday and I was promised Monday. On phoning on the Monday...

Gary

Johnston Oils

8 years ago

Thank you for this kind review of our service. Johnston Oils will always do everything they can to ensure we deliver in our agreed timescales and thankfully due to your very timely morning intervention we didn't miss your Monday delivery. On this occasion a slight error resulted in us almost missing your delivery, however when it was brought to our attention we did everything we could to get the oil to you by close of business that day.

Johnston Oils understand that on rare occasion mistakes will happen, but the team will always do everything possible to correct these situations and minimise the potential inconvenience to our customers. Thankfully we managed to turn this around and will look into our procedures to ensure there is no repeat of this in the future.

Thanks again for providing us with this kind review.

Many thanks

Gary

Trusted Customer

Feefo 驗證

8 years ago

Trusted Customer說了有關 Johnston Oils:

Very Quick to deliver always cheery , would recommend there service.

可信賴顧客

Feefo 驗證

8 years ago

Good service. Was texted eve before saying delivery would be next day but it didn’t come til day after that. Was not a problem for me as I knew it would be delivered. The chap who delivers it is very...

Gary

Johnston Oils

8 years ago

Thank you for this great review of our service. Our text automation delivery notifications have been in operation for the past 6 months and they've been working really well, however it would appear that on this occasion it didn't operate as it should and you should have received a follow up communication to inform you that the delivery had been rescheduled.

We'll feed this back into the team so that we're able to improve our communication in this area for the future.

Thanks again for providing us with this great review.

Kind regards

Gary

可信賴顧客

Feefo 驗證

8 years ago

From enquiry to order to delivery I was entirely satisfied with the service provided. Everyone I spoke to was very pleasant - from the lady on the the phone to my chat with the delivery driver. That...

可信賴顧客

Feefo 驗證

8 years ago

Excellent service

Johnston Oils provide a hassle free service and ensure we never run out of oil. Great for peace of mind.

Trusted Customer

Feefo 驗證

8 years ago

Trusted Customer說了有關 Johnston Oils:

Totally reliable service by very polite and good delivery driver.

As usual our oil was delivered without any fuss and on the date due.

Trusted Customer

Feefo 驗證

8 years ago

Trusted Customer說了有關 Johnston Oils:

Excellent service

Service excellent always reminds you to fill up and they keep you informed when it should be delivered

Trusted Customer

Feefo 驗證

8 years ago

Trusted Customer說了有關 Johnston Oils:

All OK

Trusted Customer

Feefo 驗證

8 years ago

Trusted Customer說了有關 Johnston Oils:

Amazing service

They always deliver when they say they will and all staff are friendly and really helpful

Trusted Customer

Feefo 驗證

Gloucester

8 years ago

Trusted Customer說了有關 Johnston Oils:

Excellent service, always.

Ordered day 1, delivered day 2. Perfect 👍

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Johnston Oils 評論

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

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