Can be a bit erratic. Just lately there have been missing items, out of stock issues, delays and even damaged items. Seem to be a vast difference in internal packaging. Over packing of smaller...
Easy online service. Only downside with the service is the now very slow delivery which has now become the norm.
Klaudia - Help Team
JewelleryMaker
5 months ago
Hi Monica,
Thank you for your review.
We’re glad to hear that you find our website easy to use. However, we’re very sorry to hear that delivery has been slower than expected. If you have any outstanding deliveries, please do give us a call on 0800 6444 655 so we can look into this for you and ensure your items reach you as soon as possible.
We truly appreciate your feedback and hope we can restore your confidence in our service.
Kind regards,
JewelleryMaker
產品評價
交易日期: 12/03/2026
0
分享
KW
kim winder
Feefo 驗證
5 months ago
kim winder說了有關 JewelleryMaker:
good
產品評價
交易日期: 02/03/2026
0
分享
KW
kim winder
Feefo 驗證
5 months ago
kim winder說了有關 JewelleryMaker:
Good
產品評價
交易日期: 24/02/2026
0
分享
可信賴顧客
Feefo 驗證
5 months ago
Slow pick time and delivery time even worse.
產品評價
交易日期: 11/03/2026
0
分享
可信賴顧客
Feefo 驗證
5 months ago
Always great quality product and price,very knowledgeable staff.
Overall 5*. However orders are taking too long to be despatched, and combined with a deplorable Royal Mail service, an order can take up to 2 weeks to arrive after being placed. Compared to Cookson...
Although it takes a little while to arrive, my orders are all so well packaged
Great company, so much choice, superb quality products, great tv channel too
Fair prices for best quality products
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website