I had some items missing from one of my parcels. It took a while to sort, and a number of exchanges, but the customer service team at JM were really helpful and provided great follow-up support...
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產品評價
交易日期: 12/06/2026
0
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可信賴顧客
Feefo 驗證
2 months ago
Good
交易日期: 11/06/2026
0
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KW
kim winder
Feefo 驗證
2 months ago
kim winder說了有關 JewelleryMaker:
OK
產品評價
交易日期: 12/06/2026
0
分享
KW
kim winder
Feefo 驗證
2 months ago
kim winder說了有關 JewelleryMaker:
Last few parcels seem like postage is slowing again sadly.
產品評價
Klaudia - Help Team
JewelleryMaker
2 months ago
Hi Kim,
Thank you for your review.
We're sorry to hear that the Clasp with Multi Connectors Set didn't meet your expectations. We appreciate your feedback regarding the three-way connector design and understand that you would have preferred a single connector instead. Your comments are valuable to us, and we'll be sure to pass them on to our product team for consideration in future designs.
We're sorry that the item wasn't suitable for you, but we're pleased you were able to return it. If there's anything else we can assist you with, please don't hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website