The web site was informative and offered a wide range of options. It was easy to book online, both travel and accommodation, and subsequently everything worked to plan without booking hitches... Just...
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Gina Stabler
Jerseytravel
3 years ago
Thank you for sending us your review, we are delighted you had a nice trip to Jersey and that you found our website both easy to navigate and informative in the booking process
產品評價
交易日期: 10/06/2023
0
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MH
Mrs J Hole
3 years ago
Mrs J Hole說了有關 Jerseytravel:
Every aspect of their service was handled quickly and efficiently.
Gina Stabler
Jerseytravel
3 years ago
Thank you for your 5 star review, we are glad you had a nice visit and we look forward to welcoming you back to Jersey on a future trip
Jersey travel service were great everything was spot on
Gina Stabler
Jerseytravel
3 years ago
Thank you for your kind words we are glad to hear you had a wonderful time in Jersey and were happy with the service we provided at JerseyTravel
產品評價
交易日期: 18/06/2023
0
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MW
Mr G Warner
3 years ago
Mr G Warner說了有關 Jerseytravel:
Arrived at hotel to find no booking was made by Jersey Travel despite having the booking paid for and confirmed weeks earlier
Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. I'm so sorry to hear that there was an issue with your booking and I will look into how this happened as a matter of urgency. We hope that this did not detract from an otherwise pleasant holiday in Jersey.
Customer service was good and helpful on the phone and outbound journey went smoothly. The return journey was not good! At Jersey port the ferry was late arriving and we had to queue in the heat...
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Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. We're sorry about the delay to your return home, and that you didn't realise the ferry sailed via Guernsey, which is the case with the majority of fast ferry sailings. In terms of your hotel, I have checked your booking and we had a Classic Double booked and confirmed, in fact our contract with the hotel does not include smaller doubles for us to be able to book. I will bring this up with Chateau La Chaire in order to ensure if does not happen again. We hope that these issues did not detract from an otherwise pleasant holiday.
產品評價
交易日期: 17/06/2023
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可信賴顧客
3 years ago
Everything about the booking was easy from beginning to end! I phoned the office a couple of times with a query and the staff were so friendly and efficient.
產品評價
交易日期: 10/06/2023
0
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可信賴顧客
3 years ago
Every aspect of the holiday was included and dealt with correctly. It was good to have choices too: time of flight, type of hotel, size of hire car and so on.
產品評價
交易日期: 14/06/2023
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可信賴顧客
3 years ago
plenty of stock of the items i required
產品評價
交易日期: 14/06/2023
0
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MC
Mrs S Chalmers
3 years ago
Mrs S Chalmers說了有關 Jerseytravel:
Would travel with them again.Helpful staff, good value holiday & excellent hotel
產品評價
交易日期: 13/06/2023
0
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可信賴顧客
3 years ago
The flights with Blue Island from/to Southampton were good and travel home by train and bus afterwards worked well. Jersey buses provided good coverage of the island but tended to be very crowded...
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Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. We're pleased that you had a pleasant holiday. We will review our representation of the De Normandie Hotel and see how we can make the location clearer. We're glad to hear that you enjoyed the meals there, and will pass on your feedback.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.