Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

JD Sports 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

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Sarah Newnham

Swanley

5 years ago

Sarah Newnham說了有關 JD Sports:

Perfect service

Prompt delivery and order perfectly dispatched. Absolutely faultless. Thankyou

產品評價

交易日期： 20/04/2020

0

可信賴顧客

5 years ago

This is not good and I would like my money back

I have not received my parcel and you have havent sent me my money back

產品評價

交易日期： 11/04/2020

12

SS

Stuart Stone

doncaster

5 years ago

Stuart Stone說了有關 JD Sports:

awful, thieves

awful, ordered items, parcel was damaged, an item was missing from it, this also happened once before about 6 months earlier or so, spent hundreds of pounds with JD. but not anymore after this,...

產品評價

交易日期： 20/02/2020

5

可信賴顧客

5 years ago

Still waiting for refund from goods returned nearly a month ago i!

Long refund delay

Mollie

JD Sports

5 years ago

Hello, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve. Nothing pleases us more than when our customers are happy. We hope to see you again soon. Many thanks. Mollie, JD Sports Online Review Team

產品評價

交易日期： 17/04/2020

3

TH

Tyler Horton

Tamworth

5 years ago

Tyler Horton說了有關 JD Sports:

Where is my delivery

I have not received my parcel it’s been over 1 month and 1 week now

Mollie

JD Sports

5 years ago

Hello Tyler,Thank you for your review.I am sorry to hear this!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10843360 in the subject.Many thanks.Mollie,JD Sports Online Review Team

產品評價

交易日期： 25/04/2020

0

PH

Paul Hankinson

6 years ago

Paul Hankinson說了有關 JD Sports:

They keep delaying my order but give no reason!

My order was meant to arrive 2 days ago, I keep receiving the same text saying that the order is delayed. I sent an email to customer service and got no response. According to the order status it was...

Mollie

JD Sports

5 years ago

Hello Paul, Thank you for your review. I am sorry to hear this! Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve. Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return. Many thanks. Mollie, JD Sports Online Review Team

PH

Paul Hankinson

5 years ago

They eventually apologised months later, even that is unsatisfactory.

產品評價

交易日期： 23/04/2020

2

TW

Tracey Wilkinson

Hayes

6 years ago

Tracey Wilkinson說了有關 JD Sports:

Make sure my order arrives and don't keep sending me to hermes who tell me its been delivered. When it has not

Mollie

JD Sports

5 years ago

Hello Tracey, Thank you for your review. I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve. Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return. We hope to see you again soon. Many thanks. Mollie, JD Sports Online Review Team

交易日期： 16/04/2020

4

LG

Lucy Garrett

6 years ago

Lucy Garrett說了有關 JD Sports:

I still haven't received my order, it now been a month? I have contacted you and still waiting to hear back from someone?

Mollie

JD Sports

5 years ago

Hello Lucy, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as it really does help us to improve. We hope this experience has not put you off from shopping with us again in the future as we value your custom highly. Many thanks. Mollie, JD Sports Online Review Team

產品評價

交易日期： 27/04/2020

0

SD

Stephen Driscoll

6 years ago

Stephen Driscoll說了有關 JD Sports:

Terrible service. Still waiting for my order after 8 days! Even with the current crisis this is much longer than any other order I have made from other stores.

Mollie

JD Sports

6 years ago

Hello Stephen, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve. Please be assured that we value your custom highly and would love to see you return. Many thanks. Mollie, JD Sports Online Review Team

SD

Stephen Driscoll

6 years ago

Was resolved by myself purchasing from another retailer and receiving the kind of service customers expect, not by yourselves making me wait 14 days then simply returning my money.

產品評價

交易日期： 15/04/2020

1

可信賴顧客

6 years ago

wrong item sent

We were sent some socks instead of the football!

Mollie

JD Sports

6 years ago

Hello,Thank you for your review.I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.Looking into your account I can see that you have been in touch with our customer care team regarding this, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10331466 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team

可信賴顧客

6 years ago

I have returned the socks but haven’t had any confirmation if they’ve been received and I’ve still not received the ball I ordered 14th April. Can you help with this please ?

產品評價

交易日期： 15/04/2020

0

JD Sports 評論

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Nike Swoosh Tape Short Sleeve T-Shirt更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站ok what more can i say ...

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Adidas Originals California Short Sleeve T-Shirt更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Rubbish service rubbish service rubbish service rubbish service oh and the customer service is rubbish! And the apology was months late, just like my order! 🙄

Under Armour Logo Tape Bra更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站see above..................

Under Armour Branded Waistband Tights更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站I have received it! See above?

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Nike Premier League 2019/20 Skills Mini Football更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站We haven’t received the ball we received socks !

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？