You’ve asked for feedback when you have yet finished settling my claim. I’m still waiting for my excess refund, which seems to be taking an unusually long time and I can see no reason for this other...
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Customer Care
Jaguar Insurance & Accident Assistance
5 years ago
Thank you for your message. Our Claims and Customer Experience Team are looking into your claim and will contact you shortly to provide an update. We apologise for the inconvenience this has caused.
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CL
Clive
Feefo 驗證
OSSETT W YORKSHIRE
5 years ago
Clive說了有關 Jaguar Insurance & Accident Assistance:
I only had one slight issue, thought that they were going to contact my insurance, but they didn't and my insurance company had to contact me about the claim, all was sorted easily so no real problem
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可信賴顧客
Feefo 驗證
5 years ago
Everything went just fine
Sorted out the repair quickly and efficiently
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NI
Nicos
Feefo 驗證
5 years ago
Nicos說了有關 Jaguar Insurance & Accident Assistance:
Good service!
Good service! A little confusing initially as to who was dealing with the claim. Could have done with being updated more often as to the progress of the claim but the claim was made very easy.
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可信賴顧客
Feefo 驗證
5 years ago
From the moment I called regarding my claim it was a 1st class service, dealt with quickly & efficiently.
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NT
Nick T
Feefo 驗證
Bristol
5 years ago
Nick T說了有關 Jaguar Insurance & Accident Assistance:
LV and Kindertons, all awful - DO NOT USE
Absolutely awful.
From Kindertons, to LV, the whole experience was awful.
They forgot to tell me somebody had claimed on my insurance, until I had renewed with them for the next year.
They then...
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Customer Care
Jaguar Insurance & Accident Assistance
5 years ago
We are very sorry to hear your disappointment. I note that we have addressed your complaint and you were happy it was resolved, however, if you would like to discuss this further please contact us. We are always looking for ways to improve our services and welcome all feedback.
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可信賴顧客
Feefo 驗證
5 years ago
All went to plan and I was kept informed of progress
From the initial phone call after the accident Jaguar Accident Assist were amazing. From arranging a courtesy car to dealing with the whole claim. We didn’t feel affected at all. They made its so...
