Insurance expedited quickly and repair excellent. BUT I have an Jag Excess policy worth £500 to me and this part of the process was very poor. Despite numerous phone calls to Jag I was left with the...
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可信賴顧客
Feefo 驗證
6 years ago
From the start I received help lodging the incident and within a day I think I had details of when and where the repair would be carried out and a replacement car delivered. I received and returned...
Would rather have dealt with my own insurance company. Couldn’t organise a xxxx up in a brewery. At least the final repair was well done.
Customer Care
Jaguar Insurance & Accident Assistance
6 years ago
Many thanks for your feedback, we're very sorry that the service you received from us was not our normal standard of service. We've passed your comments on to our Customer Experience Team so that we can fully investigate what went wrong and they will be in touch with you to discuss further.
Good insurance experience, Good repair, Let down by dealership.
The initial communication with Jaguar insurance was good, They acted promptly and efficiently. The actions of the courtesy/hire vehicle company were exemplary and they provided me with a jaguar Ipace...
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IA
Ian
Feefo 驗證
6 years ago
Ian說了有關 Jaguar Insurance & Accident Assistance:
Great service
Very efficient service. Kept in the loop at all times%. No paperwork to complete
Customer Care
Jaguar Insurance & Accident Assistance
6 years ago
Thank you for your 5 star review. We're very pleased that you were happy with Jaguar Excess Protect.
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PE
Peter
Feefo 驗證
6 years ago
Peter說了有關 Jaguar Insurance & Accident Assistance:
A very good service
My claim was dealt with very quickly without any fuss
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MA
Mark
Feefo 驗證
6 years ago
Mark說了有關 Jaguar Insurance & Accident Assistance:
Excellent service
Highly recommend Barrats not only for sales and service, but also for their excellent accident repair centre.
