Great communication and high-quality service, thank you. The box and cards are beautifully printed with excellent colour quality. Hard boxes are good quality and strong.
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交易日期： 15/12/2022
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JL
James Lawbuary
Feefo 驗證
3 years ago
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James Lawbuary說了有關 Ivory Graphics Limited:
The team at Ivory were very helpful in getting our playing cards set up well, especially Olivia. We received them in good time and they were high quality. Would definitely recommend!
I have used Ivory Graphics before, and this time once again they reminded me I was happy with them the first time. They are efficient, high quality, easy to work with, and they simply do a great job...
Lovely customer service and when we weren't happy with the standard of a test product, they did everything they could to improve it. Super happy with the final result! Would definitely work with them...
After ordering a number of custom playing card decks from Ivory Graphics, I was very disappointed with the results. Out of a print run of 150, almost a third of them (43) had printed slightly blurry....
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Jake
Ivory Graphics Limited
3 years ago
Thank you for taking the time to leave a review and I am very sorry to read you were disappointed with the final product and the overall experience, we put such an emphasis on making the process easy and the quality great so to see you were unhappy is upsetting to us.
Truthfully, I really do believe Ivory has done absolutely everything possible to help you with this. Once you contacted us about your order, we immediately tried to understand your concerns and implement a solution for you. After agreeing with yourself that you would send back a few packs for quality checking, our whole production team went through them and found a very slight variation, unfortunately this variation was infinitesimal and fell well within print tolerances, the idea of someone receiving one of our products and being unhappy with the quality is incredibly disappointing for us, however in this instance I genuinely think the requirements were impossible to attain.
We still want to help, and I am more than happy to discuss this further, you are always welcome to call or pop me an email.
This is the 2nd time I’ve ordered from Ivory and once again their customer service was perfect. Fast and clear communication, package arrived exactly when they said it would, and quality of the...
I have been working with Ivory for a while and they have always provided an amazing service. Not only is their customer service and communication always very quick and clear, their products are...
Ivory Graphics is one of the UK’s leading Playing Card Printers. We manufacture all types of custom playing cards from one pack upwards. We cater for a one off gift to the design and production of a completely new game.
Ivory Graphics is one of the UK’s leading Playing Card Printers. We manufacture all types of custom playing cards from one pack upwards. We cater for a one off gift to the design and production of a completely new game.
