Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Invopak 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

顯示全部2,443則評論

可信賴顧客

9 years ago

quick and good service. was emailed when delivery was sent and with tracking number so you new was the delivery would arrive. the products has very good quality too

Trusted Customer

9 years ago

Trusted Customer說了有關 Invopak:

Excellent well worth the money x

Trusted Customer

9 years ago

Trusted Customer說了有關 Invopak:

Excellent products speedy service well pleased

Quick service and products very good, however some were dirty with sticky stuff on them and wouldn't be usable for food stuff, will order some more product in due corse and see if similar occurs

Trusted Customer

9 years ago

Trusted Customer說了有關 Invopak:

Damaged in transit through lack of thought

Good product poorly executed. The items arrived in good time but through a complete lack of thought by the person who packed them 2 of the drums were dented - 1 beyond use. No protection at all. ...

Tracey Drain

Invopak

9 years ago

Hi Steven.

Thanks for taking the time to let us know about the issues you experienced with your delivery.

Your feedback is very valuable to us and as a result, we have taken steps to fix this problem so that it doesn't happen again with any future deliveries to yourself or other customers.

I believe my colleague Ben has been in touch via email and has resolved the issue to your satisfaction. Please do let us know if you need anything further.

We value your business and would like to reassure you that this is not our normal practice. We hope the resolution goes some way into restoring your faith in us and that you will consider us again in the future.

Kind Regards

Tracey

Trusted Customer

9 years ago

Trusted Customer說了有關 Invopak:

Great fast service.

可信賴顧客

9 years ago

good reliable service from placing of order to delivery.

Dan M - Customer Service Executive

Invopak

9 years ago

Good morning,

Thank you for your review of us here at Invopak regarding our service, I have passed on your comments to our Customer Service Improvement Manager who was really happy to see your satisfaction so far.

I've had a look onto your account with us and can see you have been a customer of ours for almost 10 years so receiving such feedback over such a long period is extremely humbling for us all.

Being reliable is part of our world class customer experience - we keep our promises, deliver on what we say and take action. Each of our departments from sale to delivery strive to meet your needs each and every time.

I'd like you to share your thoughts regarding what would take us to that next level, that golden 5 star rating...?

Really look forward to your insight on this, thank you for taking your time out to leave Invopak a review.

可信賴顧客

9 years ago

service is good and normally reliable

Dan M - Customer Service Executive

Invopak

9 years ago

Morning Dianne,

Thank you very much for your review of Invopak yesterday evening.

It's great to see that you see our service as 'good', we are currently undergoing a transformation of our customer experience - pushing this daily to a world class level.

Amy, Ollie and Dan look after your area so I'll pass your feedback to them. I can see your company has been with us for a long time and we look forward to many more years of working together but also enjoying the new customer experience journey with us too.

Enjoy your day and thanks again for taking the time out to review us at Invopak.

Trusted Customer

9 years ago

Trusted Customer說了有關 Invopak:

Flawless

Good selection at a good price. Goods arrived on time exactly as ordered.

Trusted Customer

9 years ago

Trusted Customer說了有關 Invopak:

Great products and great service.

Great product at a great price with fast delivery, i was particularly impressed with the customer service provided by Ben Williams who kept me well informed and went the extra mile sorting out an...

Trusted Customer

9 years ago