I made two calls to explore options before booking over the phone. In all cases, your staff were excellent: extremely helpful even though two calls overran 9.00pm, knowledgeable about the options...
Thank you for your feedback George. I've flagged the issue of not being able to book ski carriage to our team but it's great to hear a member of our team was able to help you with this. Alex Phillips, Guest Services
The booking process was uneventful, as it should be. However I still have not received a confirmation email.
Having paid a deposit, this is very uncomfortable.
Alex
Inghams
8 years ago
Thank you for your feedback, I have just checked on our notes and I can see my colleague Katie has emailed you about this and that a confirmation invoice was reissued. However I can then see that we had a delivery failure report sent through. I will ask our team to look into this and get in contact directly. I am so sorry you've had issues with this but leave it with me and I will get this sorted. Alex Phillips, Guest services
可信賴顧客
8 years ago
I am very satisfied with the response and explanation
交易日期: 25/08/2018
1
分享
GU
Guest
Aberdeen
8 years ago
Guest說了有關 Inghams:
Ellie Tulley was excellent and very accommodating in choosing a suitable hotel especially as there was very limited availability. Also very personable and able to chat a bit despite obviously being...
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.