There is no way to adjust the elastic and they have gradually got looser on my left foot. I mnow have cramp on top of my left foot
Lilian
Hotter Shoes
2 years ago
Hi Susan, thank you for leaving a review and offering us your feedback. We are sorry to hear of the problem you have experienced with the Pursuit trainers. Please send any details to us at support@hotter.com and we will be happy to advise you further. Kind regards Lilian.
Comfy at first. However, there is no way of reducing the elastic tie, and has become very loose on my left foot..
Lilian
Hotter Shoes
2 years ago
Hi Susan, thank you for leaving a review. We are sorry to hear the Mist GTX shoes were unsuitable but can advise they don't have elasticated laces. If you have any further queries, please do not hesitate to contact us. Kind regards Lilian.
Hi, thank you for taking time to provide a review. We are sorry to hear the laces on the Leo trainers were too tight and our comments have been passed on to our Design Team. If we can be of any further assistance, please do not hesitate to contact us. Kind regards Lilian.
Comfy shoes but maybe should have ordered a half size larger as toes nearly at the end. I had asked customer services about the fit.
Lilian
Hotter Shoes
2 years ago
Hi, thank you for leaving a review. We are pleased to hear you have found the right fit in the Daisy trainers. We will ensure your comments are passed on to the relevant departments. Kind regards Lilian.
Love these shoes. I tried them on in the morning to make sure that they fitted, and found that I was still wearing them in the evening. They were so comfy that I forgot all about them.
Cancelled order as part of 2 for £x. Other shoes didn’t fit - these were the second choice and order was delayed🫤. Cost me £6.90 for the postage🫤. Hotter shoes usually good for me
Lilian
Hotter Shoes
2 years ago
Hi. thank you for leaving a review. We are sorry to hear we were unable to supply the Pier shoes. We will be sure to pass any feedback on to the relevant departments. If you have any further queries, please do not hesitate to contact us. Kind regards Lilian.
Hi, thank you for leaving a review. We are sorry to hear the Ocean shoes were unsuitable. Please be assured any feedback we receive is passed on to the relevant departments. Kind regards Lilian.
I tried 3 sizes as my usual size was far too big. The boots were too big for my calves and seemed to buckle in the wrong place.
Lilian
Hotter Shoes
2 years ago
Hi, thank you for taking time to leave a review. We are sorry to hear the Annalise were not to your complete satisfaction. Please be assured your feedback will be passed on to our Design Team. Kind regards Lilian.
Getting the right size was a labour of love but eventually got a smaller than usual which fitted. (Hotter were fantastic and efficient with all the returning and dispatching) The boots are a lovely...
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Lilian
Hotter Shoes
2 years ago
Hi, thank you for leaving a review. We are pleased to hear you have found a suitable size and fit. We will be sure to pass your comments on to the relevant departments. If we can be of any further assistance, please do not hesitate to contact us. Kind regards Lilian.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.