Thank you for your review of the Castaway shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Relax slippers. We appreciate you taking time to share your feedback, We are sorry to hear you have not received these slippers.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Burton shoes.. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I ordered a pair of these sandals because I had a pair that was getting really worn out. I was looking forward to receiving them but after a week of waiting I had received no news of delivery. I...
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Nicola
Hotter Shoes
5 days ago
Thank you so much for leaving a review. We are sorry to hear we were unable to supply your chosen item on this occasion. Sadly, our website is not a live website and although the item was showing as available and your order was accepted, owing to the popularity of the style there had been an over allocation. We apologise this affected your order. Your feedback is important, and your comments have been passed on to the appropriate teams.
Kind regards,
Hotter Customer Services.
I thought all the straps had velcro adjustment but the smallest at the toes did not & it was too tight for my foot .
Had there been a velcro option to loosen it a fraction they would have been ok
Nicola
Hotter Shoes
5 days ago
Thank you so much for reaching out to us. We are sorry to hear the Solei sandals were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Tropic sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
This is the first time I’ve had Hotter Sandals/shoes and I will definitely be coming back.
The tropic sandals were so comfortable from day one and of an excellent quality. Deliverywas very quick. All...
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Nicola
Hotter Shoes
6 days ago
Thank you for your review of the Tropic sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Daphne shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
The Lake shoes are really nice. Already have 2 pairs from a while ago.
Although I really like Hotter shoes, for the last two orders I placed, ive had to contact Hotter to process my returns. I...
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Nicola
Hotter Shoes
5 days ago
Thank you for taking time to leave a review. We are sorry to hear your refund had taken longer than expected. We ask customers to allow 14 days for a return to be received and processed, and we apologise if your return was outside of this time frame. Please be assured your feedback has been shared with the appropriate teams and if you have any queries, please do not hesitate to contact us.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The straps were not in the right place so you could not do them up comfortably
Nicola
Hotter Shoes
5 days ago
Thank you so much for leaving a review. We are sorry to hear of your disappointment with the Ruen sandals and they are not as comfortable as expected. Our Design Team welcomes all feedback, and your comments will be shared with the team.
Kind regards,
Hotter Customer Services.
Thank you for your review for the Rysy sandals. We are sorry they are not to your complete satisfaction, and your valued feedback will be passed on to our Design Team.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.