Prompt efficient service and billing. Delivery OK and on time. Plants were ordered and billed for pelleted delivery 40 plants on 4 pallets. Arrived on two pallets 20 plants crammed on each pallet...
Hi thank you for leaving feedback but we are a little confused as you have given one star but your comments are complimentary did something occur during delivery perhaps? Don't hesitate to ring us if we can help in any way.
Product received - 2 green bags- looks acceptable. Driver was the laziest person I have ever had the misfortune of not meeting. He left the two bags on the grass in full view of passers by...
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Jean
Hopes Grove Nurseries Ltd
9 years ago
I am sorry to hear that the instructions specified on your paperwork were not followed. We have lodged a formal complaint with the delivery company and should we have the pleasure of your custom again please draw this to our attention and we will have this detail flagged up. Again our apologies.
TC
Trusted Customer
9 years ago
Can you please confirm the delivery was only two bags. I am in Doha at the moment and omitted to mention that I haven't checked the trees. The v lazy driver must have rolled the items out van. I'm surprised they weren't nicked. A
Jean
Hopes Grove Nurseries Ltd
9 years ago
Hi Yes the consignment was two bags and again our apologies do please ring when you return if you wish to discuss this further.
Mixed native edible hedgerow mix, well wrapped and delivered ready to plant. Only thing I would have liked to know is which plants from the remaining 25% - selected from Wild Pear, Dog Rose, Elder,...
Excellent service and communications as always. Uber rapid delivery. Bare roots still a little dry on unpacking. Suggest wrapping in moisture retentive product would make the experience perfect.