I phoned before ordering and was told that if my order would arrive the following week, in the event it didn't arrive until the week after that. I left instructions for the parcel to be left in my...
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Jean
Hopes Grove Nurseries Ltd
9 years ago
Good Morning
I am sorry you did not receive your plants as soon as we would have liked but weather plays such a large part of our despatching occasionally if we cannot lift orders can be delayed to ensure plants are lifted in the optimum conditions. I was also concerned to note your parcel was delivered to the wrong address and have informed our carriers.
Should you place another order with us we would hopefully be able to rectify both of the above.
Plants were as described - sometimes they are smaller and less luxuriant than expected. First time user of Hopes Grove Nurseries has been a positive experience. Well done.