Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Hiscox 評論 | https://www.feefo.com/reviews/hiscox客戶服務評論評論 |Feefo |第 1 頁

顯示全部24,458則評論

可信賴顧客

Feefo 驗證

14 years ago

It was nice to be able to receive a quote and purchase online. The staff…

It was nice to be able to receive a quote and purchase online. The staff was very helpful getting my policy in place.

Hiscox

14 years ago

Thanks for the feedback - and for your business. We are still the only US insurer where businesses can get a quote for and buy these products in real-time online. I'm always glad when I see customers reinforce the convenience of this. I also wanted to stress that we have licensed advisors waiting to serve you in the times you'd prefer a real person rather than a computer! Thanks again for placing your coverage with Hiscox. Kevin Kerridge Director

可信賴顧客

Feefo 驗證

14 years ago

The customer service person was helpful pleasant and earned my business in a matter of…

The customer service person was helpful pleasant and earned my business in a matter of minutes. The price was reasonable and he called me back as he said he would. Thank you.

可信賴顧客

14 years ago

Haven't called upon them since initiating policy.

Hiscox

14 years ago

Thanks for the very positive review - and for your business. We work hard to deliver exceptional service, and our licensed advisors are there to take your call in the event that you have any questions following your purchase. Kevin Kerridge Director

可信賴顧客

Feefo 驗證

14 years ago

I'm solidly behind Hiscox so far. I appreciated the prompt and courteous service. And they…

I'm solidly behind Hiscox so far. I appreciated the prompt and courteous service. And they met my particular needs.

可信賴顧客

Feefo 驗證

14 years ago

Great so far

可信賴顧客

Feefo 驗證

14 years ago

This sounds like a lame commercial, However when I first came across hiscox I was…

This sounds like a lame commercial, However when I first came across hiscox I was nervous that it was so simple that it wasn't what i needed or i was getting ripped off. I had a question, so I called...

Hiscox

14 years ago

Thank you for this feedback, and for your business. We've really worked hard to try and reinvent the process of getting business insurance - in addition to still delivering all the things you expect from your insurer. I'm delighted, but not surprised, to hear our advisor went that extra mile for you and will ensure that I find out who this was and let them see your feedback. Kevin Kerridge Director

可信賴顧客

Feefo 驗證

14 years ago

I received a flyer in my mail and looked through your site. Before signing up, I…

I received a flyer in my mail and looked through your site. Before signing up, I looked through several competitor websites and found some cheaper rates. After the horrible experiences of trying to...

可信賴顧客

Feefo 驗證

14 years ago

No one ever got back to me.

Hiscox

14 years ago

Mike - thanks for the feedback. I was disappointed to see that we dropped the ball in our responsiveness. I'm assuming that you've now placed your coverage elsewhere, but if there were an opportunity to restore your faith in our ability to deliver first class service I'd welcome the challenge. If this is of interest then please fell free to email me at kevin.kerridge@hiscox.com. Again, we appreciate the feedback and the opportunity to improve. Kevin Kerridge Director

可信賴顧客

Feefo 驗證

14 years ago