Hippo.co.za 評論

Hi Ben We pride ourselves on our quick service. We appreciate your feedback and will continue to strive and deliver top quality service. The Hippo team

Hi Robert Great to hear that Hippo.co.za made it easy for you to compare, we will strive to continuously improve our service to deliver a world class service. We look forward to assisting you again soon in the future. Regards The Hippo.co.za

Thank you for the positive feedback, we are always striving to deliver world class service, and this kind of feedback motivates us to keep on getting better! We look forward to assist you again soon. The Hippo Team

We apologize for not getting back to you, our Contact Center strives to get back to all our customers as soon as possible. We will investigate why this has not happened in your case. Kindly send us a contact number on which we can contact you.

we are sorry to hear that you did not have a good experience. Kindly see below the explanation which explains why the quotes you saw on Hippo.co.za could have differed from the once you actually received. The website gives the consumer the option to select an accurate quote where the ‘ID number’ is required and a credit check is then run, or an ‘indicative’ quote option which only asks the consumer for limited information. If the ‘ID number’ option is selected, Hippo.co.za can use the individuals ID number to provide an accurate insurance quote based on their specific risk profile, which is more accurate than the ‘indicative quote’ option. Our system retrieves quotes, based on the information the individual has entered, directly from our partners/insurers’ systems. Each partner/insurer on our panel require your ID number to run an ITC credit check in order to calculate an accurate insurance premium for you. This is their underwriting rule, and all insurers do this. If you did not provide your ID number, the quoted amount could either increase or decrease. If you have any further queries, please do not hesitate to contact us at philipm@hippo.co.za Thanks and regards. Regards The Hippo Team

Thank you. We do not fully understand your request, could you kindly send a mail to philipm@hippo.co.za so that we can assist you further. Have a great day. Regards The Hippo Team

It makes our jobs so much more worth while receiving positive feedback from our customers. Thank you for your feedback regarding using us to view various insurance quotes, we will continue to strive and deliver world class services to you. Regards The Hippo Team

Great to hear the positive feedback. We look forward to assisting you again soon! Regards The Hippo Team

We at Hippo are delighted to have been able to assist. Thank you for your valuable feedback. Regards The Hippo Team