High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.
服務
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60
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過去一年 則評價
顯示全部211則評論
MA
Marion
Feefo 驗證
4 months ago
Marion說了有關 High Risk Voyager:
Excellent
Easy to get hold of and very responsive
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可信賴顧客
Feefo 驗證
4 months ago
Helpful and professional
Very helpful and professional service, staff were very knowledgeable and gave clear information and timescales.
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DO
Donna
Feefo 驗證
4 months ago
Donna說了有關 High Risk Voyager:
Brilliant customer service!
The customer service we received was brilliant. We were struggling to find insurance for the country we were going to so we could attend my nephews wedding. However, the company were so helpful and...
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CA
Calogera
Feefo 驗證
5 months ago
0
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JU
Julia
Feefo 驗證
5 months ago
0
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SI
Simon
Feefo 驗證
5 months ago
0
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SA
Sally
Feefo 驗證
GBR
5 months ago
Sally說了有關 High Risk Voyager:
Will use again
1st class
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可信賴顧客
Feefo 驗證
5 months ago
Exception
Great service
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可信賴顧客
Feefo 驗證
6 months ago
Good luck getting in touch with them for a claim
tried to get in touch by phone which passes you back to the portal which then passes you to the policy wording that then gives you E-Mail addresses that don't exist.
Marketing Assistant
High Risk Voyager
6 months ago
Dear Shaun,
Thank you for your feedback. We are sorry to hear you feel you didn’t have a positive experience on this occasion.
For High Risk Voyager policies, non-emergency medical and non-medical claims are handled by our nominated claims handler, Gallagher Bassett. Their contact details can be found on page 3 of the policy wording, and are also available here:
https://www.highriskvoyager.com/useful-links/make-a-claim/
Following the brief phone call with our customer service representative, we understand that the matter has now been resolved with the claims handler, and we’re pleased that this has now been sorted for you.
Yours Sincerely,
The High Risk Voyager Team
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LE
Levy
Feefo 驗證
7 months ago
Levy說了有關 High Risk Voyager:
Underwriter - Gallagher Bassett
While High Risk Voyager are great please be careful as they use Gallagher Bassett as their underwriter. Trying to get them to pay a claim is almost impossible. I eventually had to contact them daily...