Good afternoon,
Thank you for taking the time to leave your review. I am sorry to hear that the pendant did not meet your expectations but I understand it was a personal preference. We have already processed a refund for this.
Apologies for the inconvenience caused.
Kind Regards
Agnes
I have been a customer of Hot Diamonds for a number of years and absolutely love the service you get and when you buy from them you collect points which convert into pounds so its a win win
產品評價
交易日期: 23/04/2025
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Teresa
Feefo 驗證
Surrey
1 year ago
Teresa說了有關 Hot Diamonds:
Good loyalty scheme & excellent delivery time.
產品評價
Agnes
Hot Diamonds
1 year ago
Good afternoon,
I am so sorry to hear that you have lost your first bracelet and I hope that the second one does last longer. A member of out customer service team will be in touch with you to follow up.
Apologies for the disappointment and inconvenience caused.
Kind Regards
Agnes