Hot Diamonds need to review its carrier contract as the goods were not received in a timely manner, without my intervention. The items themselves were very good and bought as a birthday present. I...
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Agnes
Hot Diamonds
9 months ago
Good afternoon,
Thank you for taking the time to leave your review and I am sorry to hear that the delivery of your order was delayed. Unfortunately, a lot of couriers struggle this time of the year with the number of parcels being sent. We do constantly review the performance of the couriers we use and address any issues accordingly so thank you for making us aware of the delay.
Kind Regards
Agnes
