Have to chase no updates given, three different members of staff dealt with the policy.
To start with I ended up in the wrong department and was not transferred
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your review. I understand that you initially dealt with a different team within Haven Knox-Johnston before eventually being transferred to the commercial team. Having gone through the fact find process with us, it does take a couple of days to undertake a thorough review of which insurer is offering the best option, or indeed quoting at all. As we are an insurance broker, we don't always know what additional questions the insurers are going to come back to us with which might then delay the process but ultimately, the option that you went ahead with was the best for your insurance needs.
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可信賴顧客
Feefo 驗證
1 year ago
Top marks…
Thorough review of our needs.
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your review and we were delighted that you chose to let us look after your insurance needs once again.
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WE
Wendy
Feefo 驗證
Northants
1 year ago
Wendy說了有關 HavenKJ Commercial – Worcester:
5 stars
Found the perfect insurance package for us
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for trusting us to look after your insurance needs and we look forward to working with you in the future.
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可信賴顧客
Feefo 驗證
1 year ago
No nonsense insurance broking
Perfectly straight forward and no hidden agenda. Will use them again. We renewed a policy we have had with them for some years.
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you so much for your review. Our aim is to try to not overcomplicate things and we appreciate you entrusting us with your insurance needs over the last few years.
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JJ
Jonathan Jarvis
Feefo 驗證
1 year ago
Jonathan Jarvis說了有關 HavenKJ Commercial – Worcester:
Excellent service
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for reviewing our service. We appreciate your honesty and taking the time to provide feedback.
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GG
Graham Garrod
Feefo 驗證
1 year ago
Graham Garrod說了有關 HavenKJ Commercial – Worcester:
Flexible prompt service
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your feedback - very much appreciated!
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DW
Deanna Wright
Feefo 驗證
1 year ago
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for giving us 5 stars!
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SR
Simon Rogers
Feefo 驗證
Lymington
1 year ago
Simon Rogers說了有關 HavenKJ Commercial – Worcester:
Great service
Really positive and proactive support and nice to get great service
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for choosing us for your marine insurance needs. We hope you have a successful next 12 months.
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可信賴顧客
Feefo 驗證
1 year ago
Relatively painless process.
Easy to get our club insurance sorted. First time as secretary so I hadn't really a clue what we needed. Good communication from HKJ and talked through our otions. As a bonus it was cheaper than last...
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Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your lovely review. We appreciate that being tasked with sorting insurance can sometimes be quite daunting, so it is wonderful to hear that we ticked a few boxes with regards to service and price.
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可信賴顧客
Feefo 驗證
1 year ago
Dear Madam/Sirs, …Thank you for asking but I’m not the person walking around recommend things - Sorry!
All went very well with my renewal - keep-up the good work.
Many thanks
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your review. We're pleased to hear that the process ran smoothly and we thank you for renewing with us again.