Great company I have used before. Good value, delivering on time and no hassle, easy to book on line with a choice of paying too ease the way you pay.
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IC
Ian Critchley
Feefo 驗證
GBR
7 months ago
Ian Critchley說了有關 Grass247:
Excellent communication from first placing the order through to delivery. Excellent delivery driver very helpful and professional definitely recommend first class service
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可信賴顧客
Feefo 驗證
7 months ago
Adequate for what we wanted.
No complaints
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GF
Gordon fern
Feefo 驗證
7 months ago
Gordon fern說了有關 Grass247:
Absolutely great service
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HR
Helena Rex
Feefo 驗證
GBR
7 months ago
Helena Rex說了有關 Grass247:
so glad i chose Grass247, product was great, price was great, and delivery was so quick from the time of ordering. Great service, im a very satisfied customer!!
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可信賴顧客
Feefo 驗證
7 months ago
Terrible
Customer Services
Grass247
7 months ago
Good afternoon,
Thank you for taking the time to share your review following your recent order. We are sorry to hear that the delivery did not meet your expectations.
From your product review, we understand that your concern was related to the delivery of the roll. According to your order details, the roll weighed over 70kg. For heavier items such as this, it is the customer’s responsibility to arrange suitable personnel or machinery to assist the driver with unloading. This information is highlighted on our website under Delivery Information and explained in further detail in our Terms and Conditions.
We also include a reminder in our dispatch emails that assistance may be required for larger items. In addition, we offer the option to have rolls cut into smaller, more manageable sizes at no extra cost.
We’d like to learn more about what happened on the day of delivery; as such, a member of our Customer Care Team will be reaching out to discuss this further.
Kind regards,
Jenny
Grass247
