Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Grape Tree 評論 | https://www.feefo.com/reviews/grape-tree客戶服務評論評論 |Feefo |第 1 頁

顯示全部23,566則評論

可信賴顧客

Feefo 驗證

10 years ago

Delivered on time, packaged carefully

交易日期： 14/12/2015

Customer

Feefo 驗證

10 years ago

Customer說了有關 Grape Tree:

Excellent products and prompt service.

交易日期： 25/02/2016

Customer

Feefo 驗證

Rutland

10 years ago

Customer說了有關 Grape Tree:

First class service

Very efficient service and delivery next day.

交易日期： 06/02/2016

Customer

Feefo 驗證

Skipton

10 years ago

Customer說了有關 Grape Tree:

Easy to order and quick delivery, will definitely reorder when he runs out.

Everything was great, he loved everything but the chocolate 😃

交易日期： 24/03/2016

Customer

Feefo 驗證

Redhill

10 years ago

Customer說了有關 Grape Tree:

Great company, good prices, and excellent customer service

great prices, very good customer relationship, and speedy delivery. Not forgetting beautifully presented orders in the post

交易日期： 23/02/2016

Customer

Feefo 驗證

Ashford Kent

10 years ago

Customer說了有關 Grape Tree:

Grape tree could do better with their web site and online orders.

The product and price is good but my package was sent to the wrong address or rather the delivery man couldn't find my address. I was left to chase the thing up and I was left waiting a long time...

Neil

Grape Tree

10 years ago

Good morning Janet,

thank you for taking the time to give your feedback. We certainly acknowledge that there were issues with our previous courier company which is why we moved to fully tracked services from Parcel Force at the end of March.

Now all orders can be tracked right the way to your door via email and text message so you always know where it is.

We hope you will give us another try!

Regards

Grape Tree

交易日期： 22/02/2016

Customer

Feefo 驗證

Dorset

10 years ago

Customer說了有關 Grape Tree:

Goods arrived well packed and in double-quick time, and included a free bar of chocolate! I strongly recommend Grape Tree, and use their stores whenever possible.

交易日期： 16/03/2016

可信賴顧客

Feefo 驗證

10 years ago

Not impressed by the time taken for order to be fulfilled.

It took a long time for my order to be delivered and I had to chase it up twice. When I ordered all the items were shown to be 'in stock' and then to be eventually told that they were waiting for one...

Neil

Grape Tree

10 years ago

Good morning Irene,

thank you for taking the time to offer your feedback on our service. As you can imagine with the large number of product lines that we hold as a business (approximately 1000) that unfortunately from time to time there are discrepancies in the stock levels. Upon realising the error our online staff sourced the missing item from one our retail stores in order to minimise the delay as far as possible.

In any case we would like to apologise for the inconvenience. If you would like to get in touch with us at online@grapetree.co.uk we will arrange a voucher for 20% off your next order with us.

Regards

Grape Tree

交易日期： 29/02/2016

Customer

Feefo 驗證

Northumberland

10 years ago

Customer說了有關 Grape Tree:

Previously visited Gretna Gateway or Carlisle branches regularly but after moving to Northumberland now order over internet. Selected products do not appear to be available elsewhere and are good...

交易日期： 31/01/2016

Customer

Feefo 驗證

Gloucester

10 years ago

Customer說了有關 Grape Tree:

Excellent!

I ordered some items from the Grape Tree as they were very reasonably priced and I had heard good reviews about them. The items arrived within 3 days of placing my order and came very well packaged....

交易日期： 28/03/2016

沒有收到評價邀請？

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

甚麼是 Trusted Service Awards

為甚麼要相信 Feefo 的評價？

瞭解有關 Feefo 的更多資訊